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DevOps Delivery Lead en Madrid

Descripción del empleo

This is Us.


A team of more than one thousand people sharing an idea: doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go.

In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths: being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.

The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies. It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.

And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 44 countries, composed of women and men as equal as they are diverse. Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!


What are we looking for?


 A passionate and inspiring IT Area Lead is a true ambassador for the One Agile Way of Working. 

You will draw energy from creating an environment where people can reach their full potential and where squads have the confidence to take responsibility when it comes to their missions.

Key focus is providing best in class PaaS (Platform as a Service) capabilities, owning the services and assets that enables a DevOps culture within the organization. 

Migrating applications to the ING Private Cloud and evolving the Logs & Monitoring and Data Platforms (SQL & NoSQL) will be the way forward of the different teams in the PaaS Area that the IT Area Lead will need to achieve.

As the IT Area Lead, reporting to the Tech Services Tribe Lead, you are responsible for the engineers working in your area.

You are responsible for the IT maturity of multiple IT chapters in a Tribe, encourage knowledge sharing amongst and between engineers in the respective squads and teams and place a great deal of value on creating an atmosphere in which everyone feels appreciated and heard, and above all, in which everyone can take pleasure in their work. You provide input for determining the IT strategy and applies that strategy to the chapters in the Tribe. In this process, you primarily focus on the question of which developments and improvements are needed for your squads/teams. 


Your key responsibilities


 As an IT Area Lead in ING Spain you:

  • Create and safeguard the 'new' culture.
  • Contribute to good cooperation within your area of support.
  • Have an active role in enabling the culture change. You are an ambassador for culture change and a role model in terms of the new way of working: from 'an organization talking' to 'an organization doing'.
  • Facilitate insights and actions from IT Chapter Leads to develop individuals and teams and maintain a high level of performance.
  • Achieve and manage of IT maturity: responsibility for the IT Chapter Leads and the implementation of the strategic IT agenda within your area of support.
  • Have explicit responsibility for the overall IT maturity in your area of support. Translate the ‘how’ from the Tribe’s strategy into the services and assets for the Tribe. Are highly proficient at identifying market trends that may impact the way of working of IT professionals, and able to adopt and implement these trends. Are the driving force behind IT improvements Develop and facilitate in the hierarchical line.
  • Encourage IT Chapter Leads to continuously develop themselves, both personally and within their area of expertise, so they stay up-to-date in their field at all times.
  • Discuss with the IT Chapter Leads the high-level development needs for the engineers and, where needed, takes actions to better facilitate engineers in accomplishing their mission.

Responsible for:

  • Assisting the Tribe Lead of Tech Services in the leadership of the tribe.
  • Ensuring the delivery of PaaS Services enabling a DevOps culture within ING. The “Everything as a Service” mindset must track the ownership of the development pipelines, which will be served to developers with as services thanks to Azure Dev Tools, Prometheus, ING Private Cloud, Cassandra as a Service, DBaaS, CDaaS, etc…) .
  • Ensuring the fulfillment of all non-functional requirements (e.g. availability, performance, security, compliance, …) of all IT systems belonging to the tribe(s) on behalf of the TL.
  • Owning the possible Non-Finantial-Risks that can be raised by one of the Lines of Defense of ING.
  • Building the capabilities and maturity of the IT professionals in the IT chapters through the Chapter Leads (CL).
  • Managing the relevant stakeholders and parties within ING Spain, Maggie and the countries.
  • Be in continuous communication with Global Bank Infra team (based in the Nederlands).
  • Accountability as IT Custodian at tribe level.
  • Ownership of application related infrastructure assets of the tribe.
  • Transforming the Tech strategy (group and local level) to the tribe level and driving the implementation.
  • Contributing to ING’s global initiatives.
  • Contributing as a member of the Tech Management Team to the overall development and growth of the Tech domain.



We are looking for


 A leader of our Orange Code culture displaying the following behaviors:

  • Being inspiring and exude energy and passion.
  • Having the ability to display flexibility to teams and adapt plan, approach and behavior to the different needs and situations.
  • Having keen IT market focus: passion for major trends in the way of working including, for example, LeanIT, continuous delivery, cloud processes, etc.
  • Having excellent problem-solving skills and passion for and the ability to redesigning processes that would otherwise pose an impediment to the organization; have the ability to structure issues and make major problems surmountable.
  • Having a strong organizational sensitivity and the ability to understand and take into account the underlying issues, opportunities and dynamics of the cross-border organization.
  • Being focused on collaboration: have the ability to put aside own 'ego' in the interests of achieving the best results; helping others to be successful.
  • Being able to achieve optimum results by empowering teams and giving them responsibility, while challenging them and keeping them 'on the ball'.
  • Basing management on facts and data (both in day-to-day management and in determining strategic direction).
  • Encouraging people to realize their potential.
  • Having a continuous improvement mindset.
  • Experience in developing and implementing IT policy.


Proven track record and technical skills


  • IT education background and a Master’s degree.
  • Management experience in an Agile organization.
  • Experience in functional management (output management).
  • Experience with strategic assignments and major changes.
  • Experience in planning and implementation of changes.
  • Excellent analytical skills.
  • Excellent oral and written English skills.
  • Ability to work on an international level.
  • Contribute to the ING transformation



What do we offer?


Flexible schedule.

What goes on at ING matters much to us.

But we know that the most important things are outside the office.


Free meals.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.  


Life and health insurance.

For you and all your family (spouse/partner and children).


Free company shuttle.

We take you from Madrid city center to our offices at Las Rozas (and back!)


Banking benefits.

Special loan or mortgage terms after 6 months working at the bank.

And benefit from our pension plan after 2 years with us.


More health, more sports.

Paddle tennis court and lessons available to you

Runners club with your own trainer

Clinics with professional, world-class athletes

Physiotherapy service on site



Información extra

Tipo de contrato
Tiempo completo
Carnet de conducir
Carta de motivación

Madrid | Tiempo completo

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