Graduate Experience Center Technical Consultant en Sant Cugat del Vallès

Today HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation, it’s who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.

We are seeking a Print Technical Presales Consultant who will play a critical role in successful demonstrations of HP Imaging and Printing Solutions in our flagship Customer Experience Center in Barcelona/Spain.

The Technical Consultant position is an entry-level presales consultant role for our Print business. It is a central role providing technical presales support on the full portfolio of HP Printing Products and Solutions i.e. secure printing solutions, fleet management tools, device management, multi-function printers, and document scanning.

In this role the candidate will receive continuous face-to-face, hands-on and computer-based training on technologies, HP’s products, solutions and services in country and abroad, they will also develop skills and competencies on many extra IT Fields to further develop their experience.

The ideal candidate has a genuine passion for technology and speaks fluent English.

The candidate will mainly be responsible for supporting the HP Printing Solutions environment in the Customer Experience Center, this includes customer demonstrations, presentations and answering technical presales questions.  The print technical consultant will also be the main contact for setting up, maintaining and updating demo environments; the objective of this is to show case products and solutions during customer visits & selected events. The print technical consultant will deliver technical and solution expertise in order to help HP win business and provide an excellent level of total customer experience.

Responsibilities

• Setup, maintain, update customer demos to show case HP’s solutions
• During customer visits, run demos and presentations.
• Present the benefits of HP’s Printing products and software solutions.
• Provide technical recommendations, direction and guidance on Printing solutions.
• Act as a trusted adviser, suggest the best solutions to customers/partners who visit the experience center.
• Propose the best, most competitive configurations and solutions for our customers.
• Deliver trainings & update presentations to other departments.
• Help sales representatives to respond to customers’ requests.
• Help Sales teams to achieve and exceed HP revenue and profit goals.
• Maintain positive total customer experience.
• Maintain and manage a competitive and appropriate level of technical and professional competence on products, software and solutions in the ecosystem.

Behaviors

• Team player.
• Have a passion for customers.
• Have a ‘can do’ attitude.
• Communicate openly and effectively.
• Develop and fosters relationships.
• Inspires trust.
• Demonstrates flexibility.
• Generate targeted customer solutions.
• Focus on results.
• Show initiative and autonomy.
• Discipline & accountability.
• Knows the organization.

Knowledge/Skills Required

• Recent Bachelor's degree Graduate or equivalent experience preferably in technical field (degrees in Computer, Telecoms, Electronics, or similar engineering majors are preferred.)
• Has good organizational and team skills
• Have passion when presenting to customers.
• Communicate openly and effectively.
• Develop and build relationships with customers & HP partners.
• Generate targeted customer solutions.
• Focus on results.
• Show initiative and autonomy.
• Has good presentation skills and communication skills
• Native, excellent or advanced written and verbal communication skills in English.
• 0-2 years of experience working with IT technologies
• Current experience and knowledge of Information Technologies, security, hardware, operating systems,
• Works on problems/and projects and is detail oriented
• Demonstrates ability to stay focused on goals and objectives· Is self-motivated and shows an ability to operate with minimal direction
• Troubleshooting and problem-solving skills
• Ability to search out knowledge and self-train

Benefits

• Our Women Network organizes activities such as; Networking, the promotion of STEM vocations, talks on: improving business acumen, work life balance and skills of the future etc.Opportunity to work in an international organization with colleagues coming from all over the world.
• Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning.
• An attractive benefit package:
  • Health & Life insurance
  • Lunch at reduced prices at our canteen/ ticket restaurant vouchers
  • HP product discount
  • Flex optimization program: Kindergarten tickets, transport discount

• Work life balance /flexible working hours
• Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.
• We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day
• Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
• Love sports? Then take advantage of our sports centre (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25+ regular coordinated activities / sports by employees​, such as HIIT training, squash, basketball and yoga
• We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy and general health
• Free daily printing Happy hour – from photographs, to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models
• Gaming area with HP OMEN’s and Pavilion’s complete gaming line up including Omen gaming chairs and several games both for playing alone, online or multiplayer 
• A Young employee Network (YEN) which host fun events on a regular basis; such as “beer bust” Fridays at different venues including the beach in the summer time.