Desgraciadamente este trabajo no está activo.

Business Analyst Internship en Sant Cugat del Vallès

HP Customer Support Department (for EMEA markets) works to make support and post-sales services a competitive sales advantage for HP, on Printing and Personal... Through: Innovation/Disruption in the way we support and create...

Descripción del empleo

HP Customer Support Department (for EMEA markets) works to make support and post-sales services a competitive sales advantage for HP, on Printing and Personal Systems

Through:

  • Innovation/Disruption in the way we support and create value for customers and our channel partners
  • Design of customer Experience improvements, so that it is perceived externally as a real differentiator vs. competitors
  • Continuous warranty cost reduction in order to enable better product costing as well as self-funding of our innovations 

Aligning with HP's internal career development framework, HP offers you the possibility to learn in a real work environment, help you in your first steps in your work experience, give you the opportunity to develop your end of degree/master project.

Job Description

  • The Business Analyst Apprentice will join our Printing EMEA Category Support team, focusing on both the Consumer and Commercial customers segments across EMEA markets, with a customer installed based to serve of more than 15 millions and above 100M$ of cost budget every year
  • He/She will help the team by providing information, analysis, business tool/solutions and recommendations in support of team efforts.
  • He/She will exercise independent judgment within defined parameters

Key responsibilities in in this role are going to be:

  • Participate in the elaboration, documentation, analysis and/or validation of innovative business processes, tools/solutions which support the team innovation and optimisation efforts
  • Carry out the investigation, design, development, execution, and implementation of data science mini-projects to generate new insights on products, services, technologies, and Customer experience.
  • In accordance with plan and team guidance, performs/executes data collection and analysis procedures and data insight visualizations for assigned projects.
  • Collects, records, and analyses data using established protocols and processes; communicates findings to other team members for review and feedback.
  • Assists in preparation of literature and presentations for peer review, publication, and delivery at senior management level.

.

Knowledge and Skills

  • Problem solving, analytical thinking, and the ability to work independently
  • Understanding of scientific design and data collection methodologies, tools and statistical packages to collect, validate, and analyze datasets (e.g. Excel)
  • Good analytical skills, data analysis capabilities
  • Good written and verbal communication skills; mastery in English
  • Ability to effectively communicate research plans, proposals, and results
  • Positive attitude and willingness to learn and contribute in a team setting
  • Performs work assigned by others. But Accountable for own work

Impact/Scope

  • Collaborates with peers, junior data scientists and engineers, and functional experts
  • Typically partners with high-level Individual Contributors.
  • Supports projects requiring data science engineering.

Education

  • Currently studying a Bachelor's or Master level degree in a STEM (Science, Technology, Engineering, Maths) or Business related domains 
  • Specialisations or experiences on data science.
  • Customer Experience acumen would be a plus

Benefits

  • A Women Network that organizes activities all year long, such as the promotion of STEM vocations among girls.
  • Opportunity to learn on an international organization with colleagues coming from all over the world.
  • Diverse internal growth and career opportunities.
  • Flexible schedule to adapt to Bachelor’s or Master’s degree academic program. Part time or full time.
  • Sports centre (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and regular fitness classes such as Yoga, Pilates, etc.
  • We also dedicate time and resources to contribute with our community through Corporate Volunteering activities.

Información extra

Status
Inactiva
Localización
Sant Cugat del Vallès
Tipo de trabajo
Ingeniería
Carnet de conducir
No
Vehículo
No
Carta de motivación
No

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