Account Partner Manager en Madrid

Who We Are

Since 1994, Amazon has evolved from a single retail website to become a global development platform as well as an e-commerce and publishing partner. Innovation is in our DNA, and we constantly seek out the world’s brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, Sellers, content creators, and developers around the world. Because that's what being Earth's most customer-centric company is all about, and it's still Day One at Amazon.

Job Description

Are you ready to support Amazon in further developing a fast-growing business?

We are looking for a bright and ambitious individual to join our team as an Mass Account Management Partner Manager. In this role you will be the main owner for Mass Account Management and need to have a passion for improving Selling Partner experience through education at scale. The successful candidate will be excited about the process of inventing and delivering new content via the Webinar format. You will be motivated to be an expert on a wide range of products and services and relish the opportunity to present to hundreds of Selling Partners every week.Given this is a young team, you will play a pivotal role in building out the responsibilities, processes and capabilities required to ensure the team successfully delivers on its goal in an exciting international team set-up from your 1st day.

Roles and Responsibilities
· Deliver goals on: Number of webinars, number of attendees, incremental revenues, lever adoption and quality of Webinars
· Source new, interesting webinar content for Selling Partners and the experts to deliver it
· Host webinars to facilitate expert content and directly answer account management related questions interactively online
· Prepare and revise webinars to constantly improve quality and attendee rate
· Work closely with Lux Marketing team to generate marketing content and find new ways to attract attendees to our live and recorded webinars
· Use the feedback from Selling Partners to identify opportunities to improve our products, services, processes, systems and tools for Selling Partners
Is this a challenge you would like to take on?

Is this the kind of environment in which you thrive? If so, start looking forward to the excellent opportunities we have to offer your professional development, as well as our attractive compensation package that will make you a part of our company’s success. By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

· BA/BS required
· 3-5 years professional experience, ideally with a background in e-commerce, sales and (key) account management in a retail/consumer goods environment or top management consulting firm
· Experience with Excel, CRM tools
· Proven track record of taking ownership and driving results
· Strong bias for action, backbone and ability to constructively advocate on behalf of internal clients
· Exceptional analytical and problem solving skills
· Exceptional interpersonal skills
· Excellent written and verbal communication skills in Spanish and English
· Passionate about online businesses, e-commerce and sales
· Ability to thrive in an ambiguous environment
· Ability to work in an international team set up
· Ability to prioritize and manage multiple responsibilities
· Relentlessly customer-focused – always works backwards from customer needs

· Proven track record of a (direct) sales role is an advantage
· Active experience with Mass Account Management/Webinars is
an advantage
· Experience in Project management