HP is building a new team within the Infrastructure Services (IS) organization. Overall, the IS organization is responsible for the overall function of HP's internal network, the delivery of critical and non-critical network services and the determination of what future technologies get implemented. This new team is dedicated to the operational stability of the environment and will include several high-performing network operations engineers, each dedicated to a region of the world.
The Regional Network Operations Engineer is responsible for ensuring the maximum possible availability and performance for HP's internal network and network-based services. We are looking for individuals with the aptitude and demonstrable skills needed to fulfill the requirements of this role, whilst experienced members of the team will help develop your skills and confidence.
The Network Operations team is a cross-functional group that interacts with HP's service providers, delivery teams, engineering and architecture groups, as well as IT / Business leadership so excellent communication skills are a must. In addition, the ability to convey technical information and ideas to people from non-technical backgrounds is important.
Operations Engineers will participate in "Major Incident" conference calls, help drive issues to resolution, work with support providers on root cause analysis and brief other teams and leadership on status and results.
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