Assurance Expert en Madrid

This is... A team of more than one thousand people sharing an idea: doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go. In today’s world,...

Descripción del empleo

This is Us

A team of more than one thousand people sharing an idea: doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go.

In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths: being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.

The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies. It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.

And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 44 countries, composed of women and men as equal as they are diverse. Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

Your role and work environment:

As Assurance Expert you are part of the Country Migration and Deployment CoE and is a multi-country facing role. You will be responsible for the inception, tracking and progress of all testing activities performed across Maggie countries in scope. As an Assurance Expert, you are expected to be focusing fully on One country and / or One Tribe to support all assurance activities of the assigned country to the target platform.

You will be investing 75% of your time to support the Tribe and the Country assigned on continuous basis spending consuming approximately. The rest of the time you spend on improving your craftsmanship within the CoE.

Maggie practices agile development principles across the organization to deliver the banking platform to ING Countries. The role requires collaboration between the development tribes with Maggie / Countries to plan test activities, get them coordinated and executed with remote teams.

You will be responsible to practice / implement a well-defined Test Strategy / Framework centrally within Maggie as well as in Countries. The role requires you to help Maggie and Country to document test cases (as per the prescribed strategy), execute them as the releases are deployed in test environments and communicate / manage risks identified.

You will also be responsible to bring the defects to a logical closure in close collaboration between the squads responsible to fix them.


Your key responsibilities:

As an Assurance Expert in Maggie you:

  • Execute Maggie Transformation Plan in functional testing & nonfunctional testing to ensure country readiness
    • Execute Testing Plan
    • Manage risks and resolves issues that affect release scope, schedule and quality
    • Coordinate content and effort required for defects in acceptance
  • Support the Tribe/Country of your focus to achieve the excellence in assurance and to enable the migration to target platform including all pre-requisites in terms of assurance
  • Liaise with Maggie delivery tribes, product owners, and developers to identify and assess new development or configuration tasks with the functions and objects affecting them.
    • Interfaces with all areas affected by changes in Tribes across countries in scope.
    • Monitors the project SW release from initiation through to delivery ensuring full interaction with customer on all matters providing status reports as necessary during tests.
    • Escalate test and/or release related risk affecting testing to Portfolio Management CoE.
    • Mentoring and training of internal as well external testing resources to onboard them on the prescribed Test Strategy.
    • Organizing and collaborating various testing phases of different projects in conjunction with the country test chapters
  • Ensure coordination of all partners, vendors, test teams, internal users and delivery teams on each deployment. Maintain strong relationship with both country business and Maggie Tribes relating to software release and change to ensure smooth transition.
  • Strengthen the “One Agile Way of Working” while safeguarding the Orange Code.
  • Stimulate interaction between people, CoE’s, squads and chapters (within and outside your own CoE).
  • Create and maintain the new cross-cultural collaboration by creating awareness and understanding, leveraging on diversity and by communicating effectively.

We are looking for:

A role model of our Orange Code culture displaying the following behaviors:

  • Ability to display style flexibility to teams and adapt plan, approach and behavior to the different needs and situations.
  • Strong organizational sensitivity; ability to understand and consider the underlying issues, opportunities and dynamics of an organization.
  • Ability to take responsibility, steer strategy implementation based on facts and data; managerial courage to question and make decisions.
  • Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
  • Ability to simplify complexity and drive operational excellence.
  • Ability to support yourself and other team members in development.
  • Strong resilience; ability to navigate through ambiguity.
  • Ability to have impact through inspiring and energetic leadership that leads teams through change.

Other requirements:

  • University degree preferably in Engineering or Computer Science
  • Master in Business Administration is a plus
  • 5-7 years software testing experience at management level, preferably in banking / financial domain.
  • Experience in automation testing will be a good to have.
  • Ability to clearly and effectively communicate ideas and solutions to stakeholders.
  • Ability to work on an international level.
  • Experience in usage / implementation of Test Management Tools, Defect Management Tools, Requirement Gathering Tools, Agile Project Management Processes and Test Automation Tools
  • Thorough knowledge and understanding of SDLC.
  • Strong organization, multi-tasking and time management skills.
  • Good understanding of the requirements analysis, definition and specification process.
  • Domain alignment (Banking) will be a plus
  • HP QTP, Selenium or similar test automation tools
  • Azure DevOps, Jira and Service Now Usage and / or Administration

Your work environment

You will be working in Calle Vía de los Poblados, 1, 28033 (Madrid) during 2020.

What we offer?

This position is based on a 40 hour working week. Travel to France, Italy, Czech Republica an the Netherlands should be expected. 

Flexible schedule.

What goes on at ING matters much to us.

But we know that the most important things are outside the office.

Competitive Salary.

Based on your expertise and skills.

Tons of training.

Besides our own fancy in-company trainings, we will provide you with a free license for one of the most popular learning platforms, and the possibility to define your own career path.

Customized Career Path.

Together with your Chapter Lead and IT Area Lead, you will define your own career path, in order to boost those technical capabilities and soft skills that will help you to progress in your professional career.

Free meals.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Life and health insurance.

For you and all your family (spouse/registered common-law couple and children).

Free company shuttle.

Banking benefits.

Special loan or mortgage terms after 6 months working at the bank.

And benefit from our pension plan after 2 years with us.

More health, more sports.

Runners club with your own trainer.

Clinics with professional, world-class athletes.

Physiotherapy service on site.


You can apply for this position by submitting your English resume and letter of motivation to Marian Rodriguez (

Información extra

Tipo de contrato
Tiempo completo
Publicado el
Carnet de conducir
Carta de motivación

Madrid | Tiempo completo

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