EU CF Learning Program Manager

Job Description –EU Fulfillment Center Learning Project Manager

We are currently seeking a EU FC Learning Program Manager (m/f) to lead and manage programs through Europe to support the learning needs of our Associates and Managers. This person will ensure that effective, standardized training and learning programs are in place to support our Associates’ and Manager’s onboarding and development as they join and progress within Amazon Operations in Europe. This role will be based in one of our regional bases in the EU e.g Paris / Barcelona / Madrid / Munich / Italy and will require approximately 75% travel within the region and Europe.

Reporting to EU CF Learning Program Manager

Key Responsibilities:
· Supporting the identification and prioritization of programs that will improve learning curves or performance of our Associates and Managers in our FC’s
· Leading and managing defined programs from definition through to implementation across all EU FC’s and measures of success
· Developing standardized and rigorous methods of auditing and validating the effectiveness of learning solutions
· Identifying best practice from across FCs and regions, champion standardization and highlight opportunities for Continuous Improvement
· Working with global partners across Amazon Operations Learning to drive improvements in learning standards
· Partnering with Operations leaders and support functions to continuously strive for the best environment for our Associates and Managers to learn and develop
Key Experience & Skills required:
· Experience of managing centralized programs across multiple locations or multiple functions, which have demonstrated measureable results for your business
· Fluent in English
· Experience of working within a global, fast moving, customer driven environment
· Excellent communication, influencing and leadership skills
· Experience of instructional design and adult learning methods
· Strong analytical, planning and organizational abilities
· Ability to analyse and use Big Data to drive actions and prioritisations
· Experience of working with lean manufacturing concepts and continuous improvement tools
Key Experience & Skills Preferred:
· Additional language skills (French, German, Spanish, Italian, Polish or Czech)
· Experience managing and delivering learning and development programs with multiple target groups across multiple locations
· Experience of delivering large scale training programs within an operational, process driven environment
· Knowledge of the European employment framework as it relates to learning activities

· Bachelors' degree
· Learning Management experience within a Distribution, Manufacturing/Production or similar industry environment.
· Experience in carrying out all activities in the Training Cycle: Design, Delivery, Evaluation
· Excellent verbal and written communication skills, in native language and English
· Can drive understanding (i.e., using visual aids, able to recognize when a group or individual is lost and needs more attention).
· Experience using computers to develop materials, presentations and use of email and knowledge of internet/intranet.
· Result-driven attitude and highly developed leadership ability.
· Experience of implementing a wide range of change management and process improvement activities, based on broader organizational goals.

· Master degree or equivalent would be ideal
· Background in adult learning theory/course facilitation would be beneficial
· Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous

About our rewards
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount, private health care and pension scheme. If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History.

Sounds interesting? We look forward to your application and portfolio. Please submit your online application in one document including your CV and covering letter (both written in English, max. 5MB) stating your earliest start date and salary expectations separately in the applicant form.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.