Virtual Reality Software Field Engineer

HP’s vision and promise is to engineer experiences that amaze.  With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, we continue to deliver ground-breaking new technologies to build on our 80-year legacy of innovation.

The Virtual Reality team within Personal Systems is a high-performance, high-integrity organization looking for motivated and talented software field engineers with a passion for customers, quality, and virtual reality. We value collaboration, ingenuity, tenacity, and a sense of humor.  So join our team, work hard, solve problems, and watch as your efforts have a direct impact on the future of HP and the performance and well-being of customers around the world.

Core Responsibilities

You have a passion for using technology to create frictionless customer experiences at scale.  As a VR SW Engineer, you will support the development and delivery of cutting edge VR Applications from high-level concept to operational delivery in partnership with key industry ISVs. You will be responsible for aligning business and technical components to ensure delivery of high quality products to our customers.

The primary objectives of this role include:

• Solve complex technical and software development issues with key HP partners and provide field support at the point of need.
• Troubleshoot and resolve software issues and defects found by partners and customers.
• Collaborate closely with engineering on business requirements for software applications and feed customer insights into the development cycle.
• Assist in developing new features and capabilities within existing software applications.
• Act as a VR Ambassador and evangelize HP’s product at every step of development and delivery.

About You

• Software Guru.  You are extremely comfortable getting into the trenches with engineers and weighing in on architectural choices, reviewing the schema and defining APIs.
• Doctor, not a patient. You know how to structure and solve ambiguous problems without looking for someone to tell you how to get things done.
• Know your customer.  You are deeply customer-curious. You internalize the point of view of our customers and exhaustively represent their wants, needs and pain points. 
• Think strategically, execute tactically.  You have the skill to work at a strategic level with business leaders and the ability to roll up your sleeves and work tactically with individuals across the organization to drive results.
• Passionate.  You are passionate about building great user applications and experiences and have the ability to inspire passion in others to create a shared vision that people can adopt as their own.
• Crave Ownership.  You take accountability and do not expect someone else to make the tough decisions for you.  You take responsibility when things don’t go as planned, but never fail to share your successes.
• Grit.  You expect setbacks and know how to react, align stakeholders, and get the job done.  

Education and Experience Required

• Bachelor’s Degree in Engineering or Equivalent (e.g. Computer Science, Computer Engineering)
• 5+ years of experience working in a fast paced, results-driven organization focused on delivering software solutions for customers
• Thorough understanding of software debugging practices, a range of scripting/programming languages, and designing code
• Proven experience with programming Unreal, Unity, or similar game engines