EMEA e-Business Consultant

Act as a Consultant for Customer Facing teams and Implement eBusiness solutions for Customers

Ensure consistent capability deployment across EMEA and leverage best practices

Accountable for qualification and implementation of B2Bi solutions.

SCOPE

All EMEA VDO countries, C&E & Public sector

eBusiness capabilities including B2Bi, eInvoicing, Market Place

PRE-SALES

Prepare responses to eBusiness RFP questions

Act as advisor to Sales on eBusiness subjects, including 3rd party trading relationships like marketplaces, etc..

DESIGN & DEPLOYMENT

Understand and document customer requirements

Propose/design eBusiness solutions including non-standard elements agreed with customers

Project manage eBusiness design and deployment

On request, document eBusiness set up in the “Customer Handbook”

Handover the eBusiness deal management to the relevant sales and operational owners after the deployment is complete

OPERATIONS

Provide issue resolution to eBusiness escalations

Supports Account team to maximize eBusiness revenue

For Account Team usage, create & maintain Capabilities documentation

Provide feedback to Process Engineering teams on potential improvement requests

On request, provide training on B2Bi to internal VDO, or to customers

Provide operational support on B2Bi solutions (trouble-shooting, maintenance)

TECHNICAL

• From a format standpoint :
  • Required : cXML, xCBL
  • Desired : SAP iDOC, EDIFACT, OCI 5 (JSON)
• Protocols :
  • Required : HTTP/HTTPS
  • Desired :AS2/X400 (EDI)
• Techn in general  :
  • XML/XSLT
  • Proficient in Excel (including CSV/CIF, pivot tables)

GENERAL SKILLS RELATED TO THE POSITION

• Experience in eCommerce platform (Websphere a plus) and in eProcurement platforms/marketplace  (SAP, PeopleSoft, Ariba, PerfectCommerce, etc).
• General knowledge about commodity codes (UNSPSC) and catalog formats.
  General knowledge about ePurchasing (Punchout, Order Integration, Outbound messages. eInvoicing a plus)
• Experience in system integration

SOFT SKILLS

• Experience in project management (a plus if in software/integration environment)
• Customer facing experience + communication skills + business acumen
• Problem solving skills / Analytical
• Fluent in English, + 1 european language (German preferred)

Entity Code: 70 INT

#EXP