Graduate Technical Consultant Large Format Printing

Job Summary 

The HP Graphics Experience Center in Barcelona connects experts with customers to understand their needs and present the latest end-to-end Graphic Arts solutions.

We are looking for talent recently graduated to develop expertise and practical knowledge of large format digital printing technology and its product portfolio.

Roles And Responsibilities

• Total customer experience deployment: ensure that all customers have a pleasant experience visiting and working with the demo center employees.
• Learn to operate and maintain printing equipment.
• Understanding of printing principles, theories and concepts.
• Run print files and assist the sales team during their product demonstrations.
• Contribute to process improvement, and deploy new set processes for performance improvements.
• Work under own initiative and take ownership of issues, ensuring best in class support to partners and customers.
• Apply developed subject matter knowledge to solve common and complex business issues and recommend appropriate alternative solutions.
• Case study and sample catalog knowledge.
• Contribute to EMEA sales objectives by constant improvement of customer experience in order to ensure business growth. 
• Adhere to the Company’s Quality and Business Processes.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties required to meet the ongoing needs of the organization.


Qualifications

Recently obtained university degree, preferably in Graphics, Economics or Communications.

Typically between 0-2 years of working experience.

Customer oriented.
Communication and presentation skills are a must.
Team player and stress resistant.
Fluency in English, any other languages will be considered a plus.
Willing to travel for EMEA Trade shows and customer visits.

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