Area... The Cognitive group at AURA is in charge of providing AURA (Telefónica's Artificial Intelligence system for engaging with its users) the capabilities needed to interact with users in a natural way. This means...
Area Description
The Cognitive group at AURA is in charge of providing AURA (Telefónica's Artificial Intelligence system for engaging with its users) the capabilities needed to interact with users in a natural way. This means understanding them in natural language, being capable of following conversation history, extracting insights from user interactions and providing intelligent resolution to user requests.
Mission
Development of solutions and components for Natural Language Understanding, Language processing using Grammar Formalisms, Context elicitation, Interactive Planning, and Analytical Model creation and validation
Roles & Responsabilities
Development of solutions that involve:
◦ Natural Language Processing
◦ Grammar formalisms for language recognition
◦ Cognitive computing, Semantics and Knowledge Bases, Formal Reasoning & Inference
◦ Quality analysis (system design, metrics, evaluation, processes) of NLP solutions and technologies for conversational agents
◦ Collaborate with other groups in the design and implementation of NLP & Machine Learning components:
◦ Machine Learning techniques for Natural Language Processing and Contextual AI
◦ Implement software modules for cognitive interaction in a client/server setup and modular architecture
◦ Collaborate with User Experience teams in the design of natural interactions with users
◦ Work in small teams (squads), including the possibility of working on a daily basis with people at remote locations/different countries & cultures
◦ Provide mentoring to software developers in the team
Technical Knowledge
Required:
◦ Programming languages: C++ and Python
◦ Statistical Data Analysis & Data Modeling
◦ Machine learning models (supervised/unsupervised)
Optional:
◦ Programming languages: Java/Scala & R
◦ Deep Learning models and architectures(CNN, RNN)
◦ IR (text indexing & retrieval) & language analysis
Education Required
M.S or Ph.D. in Computer Science, Mathematics, Physics, Engineering or equivalent
Specific Skills
◦ Ability to work under uncertainty
◦ Capacity to prioritize and solve situations with contradictory requirements
◦ Negotiation & presentation skills, including to not-technical people
◦ Mentoring abilities, also for software developing skills
Professional Experience
4+ years of experience working in the development of components in one or more of these areas: Data Analysis, Machine Learning, NLP, Cognitive Computing, Artificial Intelligence, Indexing & Retrieval
Languages
Required: Spanish & English, fluent both written/spoken
Plus: Portuguese, German
If you join Telefónica
You join almost 100 years of history, you join a team of 106 nationalities present in more tan 35 countries. You join a team that works to connect people wherever they are. We are leading the digital revolution with the enthusiasm of the first day in all our businesses, creating the best digital ecosystem for our clients: network, IoT, cloud, security, innovation etc. Here, at Telefónica you count with everything you need to be the best you. We need people like you that wants to take this challenge of creating the Telefónica of tomorrow.
#WeAreInclusive
Our diversity makes us stronger and more competitive. There is a place for everyone, just the way we are. At Telefónica we have more than 125,000 people of 106 different nationalities, enrich yourself of this great opportunity.
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