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Support Engineer Internship en Barcelona

We are looking for a bright Technical Support Engineer to provide technical support to our team and customers. This technician will provide support via phone, web, email, chat and other channels as required.

Lo que vas a hacer

Responsibilities

  • Take ownership of customer issues reported and see problems through to resolution.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Provide prompt and accurate feedback to our team and customers.
  • Ensure proper recording and closure of all issues.
  • Prepare accurate and timely reports 


Experience

  • Experience is not required.
  • A background in engineering or IT support is valuable.
  • Eager to learn.
  • Msql VALUABLE

Qué ofrecemos:

  • A 6 months internship
  • The possibility of a professional career
  • Full time

Qué es lo que pedimos

  • Mínimo estudios universitarios requeridos
  • European Work permission
  • Experience isn't required but it will be valued
  • Ability to multi-task and prioritize

Información extra

Competences

  • A problem solver and critical thinker while being a team player.
  • Hands-on attitude.
  • Sense of initiative and entrepreneurship.
  • Analytical skills.
  • Flexibility and Adaptability.
  • Attention to detail.
  • Excellent planning and organizing skills.
  • Direct and honest communication skills.
  • Good command of English is valuable.
  • Spanish language is a must
Estudios requeridos
Universidad, Máster
Localización
Barcelona
Horas a la semana
30 - 40
Tipo de contrato
Trabajo estudiantes, Prácticas y Becas, Prácticas
Salario
8.00€ por hora
Responsable de
Technical support to our team and customers
Tipo de trabajo
Ingeniería
Carnet de conducir
No
Vehículo
No
Carta de motivación
Idiomas
Inglés, Español, Catalán

Barcelona | Provincia de Barcelona | Trabajo ingeniería | Trabajo estudiantes | Prácticas y Becas | Prácticas | Universidad | Máster

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