Support Engineer Internship en Barcelona

We are looking for a bright Technical Support Engineer to provide technical support to our team and customers. This technician will provide support via phone, web, email, chat and other channels as required.

Qué ofrecemos:

  • A 6 months internship
  • The possibility of a professional career
  • Full time

Lo que vas a hacer

Responsibilities

  • Take ownership of customer issues reported and see problems through to resolution.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Provide prompt and accurate feedback to our team and customers.
  • Ensure proper recording and closure of all issues.
  • Prepare accurate and timely reports 


Experience

  • Experience is not required.
  • A background in engineering or IT support is valuable.
  • Eager to learn.
  • Msql VALUABLE

Competences

  • A problem solver and critical thinker while being a team player.
  • Hands-on attitude.
  • Sense of initiative and entrepreneurship.
  • Analytical skills.
  • Flexibility and Adaptability.
  • Attention to detail.
  • Excellent planning and organizing skills.
  • Direct and honest communication skills.
  • Good command of English is valuable.
  • Spanish language is a must

Qué es lo que pedimos

  • Mínimo estudios universitarios requeridos
  • European Work permission
  • Experience isn't required but it will be valued
  • Ability to multi-task and prioritize

Información extra

Estudios requeridos
Universidad, Máster
Localización
Barcelona
Horas a la semana
30 - 40
Tipo de contrato
Trabajo estudiantes, Prácticas y Becas, Prácticas
Salario
8.00€ por hora
Responsable de
Technical support to our team and customers
Publicado el
14-01-2019
Tipo de trabajo
Ingeniería
Carnet de conducir
No
Vehículo
No
Carta de motivación
Idiomas
Inglés, Español, Catalán

Barcelona | Provincia de Barcelona | Trabajo ingeniería | Trabajo estudiantes | Prácticas y Becas | Prácticas | Universidad | Máster

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