Internship as Support Engineer en Madrid, Spain

Who We Are

Ericsson is a world-leading provider of telecommunications-equipment and -services to mobile- and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. We are on the road to 5G and will create the networked society and the internet of things (IOT), will you join us?

Come and discover what makes YOU + ERICSSON a powerful combination.

Now we are looking for a Support Engineer for an internship of 12 months.

What You’ll be Doing

• Handling Customer Service Request interfacing the customer and Ericsson global support organizations
• Supporting Ericsson CLOUD based solutions built on Ericsson platform.
• Support Ericsson virtualized solutions in the major telecom operators in Iberia.
• Troubleshooting & Resolution of incidents.

Competencies:

• Student or recent graduate in Technical Telecom, Electronics or Computer Science Engineering
• For Madrid, English and Spanish is required
• For Lisbon position English is required and Portuguese is preferred (no Spanish requirement)
• Open-minded and motivated to work in multicultural team
• Strong analytical and organizational skills
• The will and ability to work in a fast-paced, ever-evolving environment and learn, learn, learn!

Requirements:

• Knowledge of Linux
• Bash Scripting preferable (Shell, Python etc.)
• Openstack (eg. RedHat)
• Virtualization (VMware and RedHat)
• MYSQL, Oracle database knowledge/Administrator
• IP Networking/Virtual Machines internetworking

The position is based in Lisbon or Madrid. If you are interested, don’t hesitate to apply directly on our website!