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topjob

French Customer Service Representative - Google Ads en Barcelona

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

Lo que vas a hacer

Teleperformance is worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 190,000 people working in over 75 languages, across 311 contact centers in 65 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Responsibilities

  • Understand the situation, needs, and expectations of our clients
  • Field inquiries from prospective clients through the phone
  • Develop and transmit your knowledge about new service and products we provide
  • Asses our clients towards the best solutions regarding features and benefits
  • Inform the clients about products and services to asses them towards the best solution
  • Putting them in touch with the right person required
  • Set sound expectations that lead to satisfied customers

Qué ofrecemos

  • Salary: 9013.78€ gross/year - for 20 hours/week
  • Working schedule from Monday to Friday
  • A permanent presence of coaches who will facilitate your personal and professional development
  • Excellent work environment, great colleagues, social arrangements and personal development
  • Competitive Benefits package!

Qué es lo que pedimos

  • Sin estudios mínimos requeridos
  • Native level of French
  • Fluent English
  • Interest and curiosity toward sales environments
  • 1 year experience in contact with clients
  • High level of passion and motivation!

Información extra

Estudios requeridos
Otros, Universidad, Máster
Localización
Barcelona
Horas a la semana
20 - 20
Tipo de contrato
Media jornada
Salario
Entre 9,000€ y 9,013€ Al año
Responsable de
Customer Service
Tipo de trabajo
Atención a clientes
Carnet de conducir
No
Vehículo
No
Carta de motivación
Idiomas
Inglés, Francés

Topjob | Barcelona | Provincia de Barcelona | Trabajo de atención al cliente | Servicio a clientes | Media jornada | Otros | Universidad | Máster

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