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JR Customer Service Agent (native German speaker) en Barcelona

We’re the first hotel booking website specialized in longer stays. We offer bookings from three nights onwards with amazing discounts depending on the amount nights booked. Right now we are working with more than 100.000 hotels around the world and we collaborate with companies like Skyscanner, Tripadvisor and Kayak.

Lo que vas a hacer

Are you looking to join a growing Customer Service team? Stayforlong is what you're looking for!

We're the first hotel booking website specialized in longer stays. We offer bookings from three nights onwards with amazing discounts depending on the amount nights booked. Right now we are working with more than 100.000 hotels around the world and we collaborate with companies like Skyscanner, Tripadvisor and Kayak.

We are a young, multicultural and motivated team that loves travelling, having fun at work and sharing values such as honesty, trust, teamwork and kindness. We enjoy leaving a mark on our work!

Currently, we are expanding our Customer Service Experience department and we are recruiting a JR Customer Service Agent (German market) who is also committed to providing a great service to our customers!

Jobs:

  • Answering the telephone (making new bookings, modifications, etc.).
  • Transmitting and solving issues.
  • Negotiating with our suppliers.
  • Answering emails.
  • Optimisation of the hotel's content and information, and of the offers available on our website.
  • Participation in the definitions of processes and improvements.

Requirements:

Essential:

  • Native spoken and written German.
  • Basic knowledge when using Microsoft Office (especially Excel).

Valued:

  • Other languages.
  • Degree or studies in Tourism or similar.
  • Experience in the touristic world.

 

Qué ofrecemos

  • Immediate incorporation.
  • Full or part-time job.
  • Contract: 6m + 6m + Undefined or Internship program.
  • Career opportunities.
  • Friendly work environment.

Qué es lo que pedimos

  • Mínimo FP Grado Medio requerido
  • Proficiencies: Communication, teamwork, proactivity and problem resolution.
  • Not required.
  • Not required.

Información extra

Estudios requeridos
Bachillerato, Módulo de grado medio, Módulo de grado superior, Universidad, Máster, Otros
Localización
Barcelona
Horas a la semana
20 - 40
Tipo de contrato
Trabajo de verano, Trabajo estudiantes, Contrato temporal a tiempo completo, Prácticas y Becas, Prácticas
Salario
Entre 12,000€ y 15,000€ Al año
Responsable de
Customer Service (Spain)
Tipo de trabajo
Administración / Secretaria, Atención a clientes
Carnet de conducir
No
Vehículo
No
Carta de motivación
No
Idiomas
Alemán

Barcelona | Provincia de Barcelona | Trabajo de administracion | Trabajo de atención al cliente | Asistente administrativo | Servicio a clientes | Trabajo de verano | Trabajo estudiantes | Contrato temporal a tiempo completo | Prácticas y Becas | Prácticas | Bachillerato | Módulo de grado medio | Módulo de grado superior | Universidad | Máster | Otros

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