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Fashion Customer Service Representative - Dutch en Barcelona

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

Qué ofrecemos:

  • 18.000€ gross/year
  • Full-time position, 39 hours/week
  • Work schedule, from Monday to Friday, from 9.00 to 18.00

Lo que vas a hacer

Teleperformance Spain is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona.

Responsibilities

Receive incoming telephone calls from new and existing customers
Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

Benefits

Full-time position, 39 hours/week, from Monday to Friday
Salary: 18.000€ gross/year
Individual career paths to grow within the project
We are one of the world's largest provider of contact center services
Engage in an excellent work environment and team building activities.
Dynamic and international environment

Qué es lo que pedimos

  • Mínimo secundaria (ESO) requerido
  • Dutch native speaker
  • Fluent English
  • The ability to work well as part of a team as well as independently
  • First class written, verbal and interpersonal skills
  • Numerate and articulate
  • Well organised, reliable and thorough

Información extra

Estudios requeridos
Otros, E.S.O, Bachillerato, Módulo de grado medio, Módulo de grado superior, Universidad, Máster
Localización
Barcelona
Horas a la semana
39 - 39
Tipo de contrato
Tiempo completo, Trabajo de verano, Contrato temporal a tiempo completo
Salario
18000€ por año
Responsable de
Customer Service
Tipo de trabajo
Atención a clientes
Carnet de conducir
No
Vehículo
No
Carta de motivación
Idiomas
Inglés, Holandés

Topjob | Barcelona | Provincia de Barcelona | Trabajo de atención al cliente | Call center | Servicio a clientes | Tiempo completo | Trabajo de verano | Contrato temporal a tiempo completo | Otros | E.S.O | Bachillerato | Módulo de grado medio | Módulo de grado superior | Universidad | Máster

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