We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
Teleperformance Spain, a worldwide leading company in outsourcing, is looking for Customer Service Advisors for one of our clients, one of the largest leisure, travel and tourism company in the world.
Responsibilities
- Answer FAQ's on the project and courses
- Coordinate basic customer queries - customers running late, re-bookings, course queries
- Update customer records in our event registration system
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