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Dutch Customer Service Representative - Hospitality and Tourism (Barcelona)

Topjob | Barcelona | Provincia de Barcelona | Trabajo de atención al cliente | Call center | Servicio a clientes | Contrato temporal a tiempo completo | E.S.O

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Descripción del empleo

Teleperformance Spain, a worldwide leading company in outsourcing, is looking for Customer Service Advisors for one of our clients, one of the largest leisure, travel and tourism company in the world.

Responsibilities

- Answer FAQ's on the project and courses
- Coordinate basic customer queries - customers running late, re-bookings, course queries
- Update customer records in our event registration system

Ofrecemos

  • 18.500€ gross/year
  • Full-time contract (39 hours/week)
  • Engage in an excellent work environment and team building activities.
  • Monday to Friday schedule

Perfil deseado

  • Mínimo secundaria (ESO) requerido
  • Experience in customer service or helpline services
  • Polite & friendly telephone manner
  • Strong communication skills; ability to simply explain technology and have deep customer empathy
  • Native level of Dutch
  • Advanced level of English

Más información

Estudios requeridos
E.S.O
Localización
Barcelona
Horas a la semana
39 - 39
Tipo de contrato
Contrato temporal a tiempo completo
Salario
18500€ por año
Responsable de
Customer Service
Publicado el
25-07-2018
Tipo de trabajo
Atención a clientes
Carnet de conducir
No
Vehículo
No
Carta de motivación
Idiomas
Inglés, Holandés