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AI Contact Center Senior Manager for Financial Services practice en Madrid

Descripción del empleo

 

Work for our Financial Services Platform and be part of the Accenture Consulting Workforce!

 

 Accenture Technology and Infrastructure Services can help financial services providers identify and implement technology and infrastructure solutions that make sense for their businesses. Check our website!

 

 

 

We offer a range of services to our clients and we look for experts in some of these areas:

  • Infrastructure services such as data centers, network and voice or workplaces. 
  • Intelligent Automation & Robotics services 
  • Cloud services. 
  • IT strategy and transformation services: considering new operating and sourcing models, and examining your processes and governance. 
  • Security services: Protect critical information, infrastructure, applications and processes against cyber threats. 
  • Data Consulting Services: define, shape and transform the data architecture of our clients

As part of our Financial Services team, you'll be working with the latest software and leading-edge development tools - giving you the opportunity to build specialist skills and expertise on the job. We need people who thrive on tough technology challenges. People who can help turn innovative ideas into effective results.

Profiles:

The candidate should be proficient in the following areas:

  • Robotics Process Automation Technologies: BluePrism, Automation Anywhere…
  • Intelligent Automation
  • Contact Center Transformation
  • RPA Strategy
  • Cognitive and Artificial Intelligence
  • Programme setup and governance
  • IT Operating Models
  • Security and Ecosystem engagement aspects


What we offer:
All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build or progress on your career. Accenture also offers a great benefits package

 
  • More than 10 year of relevant, hands-on experience in Digital Banking and demonstrated proficiency in connecting with the Fintech ecosystem at an International Level.

  • Project Management and delivery/execution experience

  • People development and team building
  • Fluent in Spanish and English.

  • Excellent written and oral communication skills with ability to clearly communicate ideas and results on all organizational levels.

 

We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients. So, if you are interested in sharing knowledge with colleagues across the world and having true opportunities to develop your career, based on your merits, apply today.

 

Join the Financial Services team in Spain!

 

 

#oportunidadesfs

 

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Información extra

Status
Inactiva
Localización
Madrid
Tipo de contrato
Tiempo completo
Carnet de conducir
No
Vehículo
No
Carta de motivación
No

Madrid | Tiempo completo