Technical Deployment Specialist CODE Spain en Madrid

Technical Deployment Specialist, Real World & Analytics Solutions

Spain

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Position Summary

Technical Deployment Specialist, Real World & Analytics Solutions

We are recruiting an experienced Technical Deployment Specialist who will be part of the cross-functional country deployment team in Spain. We are recruiting a technically proficient, adaptive person who has experience analysing and deploying healthcare information systems.

This person will be part of an expert technical team and cross-functional country deployment team, responsible for the initial technical & business analysis, deployment and testing of the solution.

The deployment encompasses both the implementation of this solution in a broad range of hospitals and the collaboration with existing system vendors for these stakeholders. The systems are primarily in the areas of medical, pharmaceutical and life sciences, and as such, require a strong understanding of related security considerations and practices.

Principal Accountabilities:

• Engages with a range of health care providers (HCP) and stakeholders (IT departments, pharmacists, hospital management etc.) to:
  • Understand and evaluate the current system landscape (Electronic Medical Record extractions, clinical trials data, healthcare outcomes data, PACS, RIS.)
  • Document a high-level model of clinical workflows, events, data and context where relevant to the scope of engagement
  • Understand the current Service Management and scope of Service Providers
  • Defines the fit and customisation requirements for the implementation of the technical solution and Service Management within the Healthcare Provider (HCP)
• Documents the local customization requirements for the solution with the HCP
• Acts as the local person for testing and validating the centrally developed solution for the HCP (i.e. translations, validity of business rules, etc.)
• Supports the engagement with third party system vendors to:
  • Understand the functionality of the systems
  • Identify the ability of our solution to integrate with the systems
  • Manage the relationship with the technical team of the vendor
  • Create and maintain the service management design for the vendor
• Carries out a structured gap analysis between the current and target states of the processes and systems of health care providers and information system vendors
• Create and keep up to date technical library for each deployed solution at an HCP (technical, clinical and Service Management)
• Maintains and keeps up to date all relevant information in the Service Management (ITSM) and CRM tools.

Education, Experience, & Specialized Knowledge Required:

• Prior experience of healthcare information systems and healthcare / life sciences / clinical trials / pharma data
• Good documentation skills with regards to systems and data assets eg experience as a Systems/Business Analyst with experience of process modelling (BPMN), eliciting requirements, architecture gap analysis and options analysis
• Experience of ITIL in particular the following disciplines Service Introduction, Change Management and Service Improvement
• Typical background will be Business Systems Analyst, Technical Project Manager, Implementation Consultant, Healthcare Application Consultant

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and

whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.