Descripción del empleo
At ING we are looking for a Backend Software Engineer
Your role and work environment:
We are looking for a talented and enthusiastic Backend Software Engineer to join our CRM Team of Contact Center & Branches tribe
CC CRM team is responsible for delivering a reliable, customer‑focused digital experience by making Affluent customer data actionable in the CRM, enabling the best agent‑customer experience, and ensuring effective portfolio management for agents, including alert handling and customer contact management.
Your key responsibilities:
As a Backend Software Engineer you will:
- Design, develop and test backend solutions with support from more senior engineers, ensuring functionality, quality and performance.
- Contribute to delivering software to Production, following established development practices, standards and guidelines.
- Maintain and improve existing software, contributing to refactoring and continuous improvement of the codebase.
- Support Production by analysing incidents, troubleshooting issues and fixing bugs under guidance.
- Contribute to ensuring system reliability and performance, considering non‑functional requirements with the support of the team.
- Collaborate within a cross‑functional Agile squad, participating in refinements and contributing to solution discussions.
- Contribute to delivering product value by executing tasks end‑to‑end with support, ensuring quality and meeting commitments.
- Participate in the engineering chapter, learning best practices and contributing to a culture of continuous improvement.
- Share knowledge with the team and actively participate in learning and feedback loops.
- Communicate technical topics clearly, with support, adapting to different audiences when needed.
What are we looking for?
Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!
- Solid foundation in software development, with the ability to write clean, maintainable and testable code.
- Understanding of software design principles and willingness to learn how to apply design patterns in real scenarios.
- Basic knowledge of microservices architecture, REST APIs and distributed systems.
- Experience with Java and Spring ecosystem (Spring Boot, MVC) or similar backend technologies.
- Familiarity with testing practices (JUnit, Mockito or equivalent).
- Basic understanding of CI/CD, version control (Git, Azure DevOps) and modern development workflows.
- Exposure to containerisation (Docker) and cloud environments is a plus.
- Basic understanding of databases (SQL, JPA or similar).
- Willingness to learn how to analyse and solve production issues with the support of the team.
- Ability to work collaboratively in Agile teams, with a proactive and curious mindset.
- Strong learning attitude, openness to feedback and continuous improvement.
- Accountability for assigned tasks and commitment to delivering quality outcomes.
- Demonstrates ING Orange Code behaviours: collaboration, ownership, openness to change and continuous learning.
- Ability to communicate technical concepts clearly with the support of more experienced engineers.
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.
Check out what is waiting for you!
Be flexible my friend.
Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.
Restaurant card.
So that thinking about what to have for lunch doesn’t take up your time or your cravings.
Our house will be your home.
In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!
Health insurance.
For you and all your family (spouse/partner and children).
Life insurance.
We help you protect what matters most to you.
Flexible remuneration.
In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…
Free company shuttle.
It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.
Banking benefits.
Special loans with more beneficial conditions.
Special mortgage conditions after 6 months working at the bank.
And you can benefit from our pension plan after 1 month with us!
More vitality and more belonging
360º care of the employee (physical, mental, social connection & purpose).
Physiotherapy service on site.
Clinics with professional, world-class athletes.
Gympass service.
Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.
International Remote work program.
Get to know Us
We are a team of more than 1800 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.
A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.
And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.
We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.
And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.
Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!
At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work.
Información extra
- Status
- Activa
- Estudios requeridos
- E.S.O
- Localización
- Madrid
- Tipo de contrato
- Tiempo completo
- Publicado el
- 06-06-2026
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
- Idiomas
- Español
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