Movistar Home NLP Developer en MADRID, ES

LOCATION

Flexible: Madrid / Barcelona 

BUSINESS UNIT

The Cognitive group at AURA is in charge of providing AURA (Telefónica's Artificial Intelligence system for engaging with its users) the capabilities needed to interact with users in a natural way. This means understanding them in natural language, being capable of following conversation history, extracting insights from user interactions and providing intelligent resolution to user requests.

MISSION

Development of solutions and components for Natural Language Understanding and Converstaion Context elicitation

RESPONSABILITIES

• Extract requirements from user stories
• Collaborate in the design and implementation of NLP & Machine Learning components
• Implement software modules for cognitive interaction in a client/server setup and modular architecture
• Collaborate with User Experience teams in the design of natural interactions with users
• Work in small teams (squads), including the possibility of working on a daily basis with people at remote locations/different countries & cultures
• Cooperate in the development of solutions that involve one or more of these technologies:
  • Cognitive computing, Semantics and Knowledge Bases, Formal Reasoning & Inference
  • User profiling, Recommendation engines, Sentiment analysis
  • Grammatical formalisms, semantic formalization 

NATURE OF THE PROBLEMS

The main challenge in this position is the adaptation of existing NLP solutions to different scenarios where Telefonica Aura is now a reality. That means to understand and develop those SW modules that allows Aura go beyond these commercial solutions and give the customer an optimal interaction experience.

SKILLS

• Ability to work under uncertainty
• Capacity to prioritize and solve situations with contradictory requirements
• Communication skills, including to not-technical people

TECH KNOWLEDGE

• NLP: IR (text indexing & retrieval) & language analysis
• Language development: Python required, Java/Scala & R optional
• Machine learning models (supervised/unsupervised), Deep Learning (CNN, RNN)

PROFESSIONAL EXPERIENCE

• 4+ years of experience working in the development of components in one or more of these areas: Machine Learning, NLP, Cognitive Computing & Artificial Intelligence

EDUCATION

• M.S or Ph.D. in Computer Science, Mathematics, Physics, Engineering or equivalent

LANGUAGES

• Required: Spanish & English, fluid both written/spoken
• Plus: Portuguese, German