Telefonica’s Pay TV portfolio in Latin-America aims to deliver a extremelly accurate TV experience for our clients. Whit more than 4 million clients in 13 countries. The candidate will be involved in a team with only one mission, drive to build amazing media products for mobile, web and living room experiences. We are focusing to increase the user engagement by creating a real advanced TV service based in our user Insight set.
The Product Designer rol will work into the Video eXperience Design Team that working closely with product management, engineering teams and countries to transform how customers access and enjoy entertainment services across all media devices.
The rol implies conceptualize, develop and maintain our video service universe.To accomplish this challenge the rol will be aligned with User Research Team and using the main User Insights that provoque a deep understanding of main needs and demands in the different geographies. Also work closely with Service Design to create main concepts that covers, business ambition, technical feasibility and user expectations via core skills based on Interaction Design, Visual Design, Motion or animation Design, Prototype and Data Drive Design.
The rol might understand user insights, follow the customer journey and resolve the pain points onstage/backstage crystallizing them in specific actions. Follow the product development cycle and evolution, measuring the implementation and launch results, in an iterative manner.
The rol might work creating accurate designs always in collaboration with User Reserach, Service Design, Motion, Visual or Interaction Desing roles, prototyping them to validate design hypotesis follow the User Strategy predefined into the area.
The rol must to work closely with engineering teams in an Agile environment being inclusive in conceptualization phases, development and delivering.
• Workshop facilitator.
• Skecth concept
• Visual design
• Motion design
• Participate in Sprint plannings/Sprint Reviews
• Retrospectives and Product Quality
• Measuring experience and create KPI’s based on metrics.
• Communicate and spread results through a strong storytelling ability.
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