10 - 19 horas por semana
Entre 17.000€ y 18.000€ Al año
Lo que vas a hacer
- Managing inbound & outbound calls, chats and tickets
- Being amazing in a young, fun and multicultural team
- Handling efficiently bookings: modification, confirmation, and recover cancellations.
- Handle and moderate customer & partner complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. (always follow-up!)
- Keep following-up: actively ensuring both customers and restaurants are fully satisfied with our services via our feedback surveys and proactive contact system.
- Go to the extra mile to engage customers and partners.
Qué ofrecemos
- Start up environment
- Young team
- Multicultural team
- Above and beyond attitude
Qué es lo que pedimos
- Mínimo secundaria (ESO) requerido
- Customer service oriented
- Excellent interpersonal communication skills
- Team player, empathetic and dynamic person
- Find joy in multitasking, whilst prioritizing
- Are self-directed and you have a getting-things-done-attitude
Solicitar
¿Piensas que eres el candidato perfecto? ¡Puedes hacer click en 'Solicitar esta oferta' y te contactaremos lo antes posible!
Información extra
It's a plus if you
- Bring into the team a weekly joke
- Are fluent in English (not a must but highly appreciated)
- Have technical aptitude and the ability to pick up new technology quickly
- Are you a foodie
Our state of mind?
Our ultimate goal is to ensure excellent service standards, before during and after our customer & partner booking experience. Without them Restopolitan wouldn't be possible, customers and restaurants are our reason to be.
- Ideal starting date: as soon as possible!
- Where: Barcelona (Downtown)
- Status
- Inactiva
- Estudios requeridos
- Universidad, Módulo de grado medio, Módulo de grado superior, E.S.O, Bachillerato, Otros
- Localización
- Barcelona
- Horas a la semana
- 10 - 19
- Tipo de contrato
- Media jornada, Fines de semana, Contrato temporal a tiempo completo
- Salario
-
Entre 17.000€ y 18.000€ Al año
- Responsable de
- Reservation and customer inquiries
- Tipo de trabajo
- Marketing / Publicidad, Atención a clientes
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- Sí
- Idiomas
- Francés, Italiano
Barcelona | Trabajo de atención al cliente | Trabajo de marketing | Teleoperadora | Helpdesk | Media jornada | Fines de semana | Contrato temporal a tiempo completo | Universidad | Módulo de grado medio | Módulo de grado superior | E.S.O | Bachillerato | Otros
