Lo que vas a hacer
Customer Service Advisor - Bi-lingual English and Polish
NOT a call-center position!
Barcelona / Sitges
- We are looking for two experienced CSAs with native Polish and excellent English language skills to join our new Customer Service team! Can you use your skills to solve problems and make an impact in your day-to-day work and for our customers? Have you honed your social skills so that you can give our customers a friendly, personal and positive experience every time? If so, then we want to hear from you!
Who Are We:
- At Gaea Sciences we create premium quality plant-based nutritional supplements that replace essential nutrients and minerals missing from our daily diets.Launching in Poland in January we are now looking for the very best customer service advisors to have our public face and to deliver front line support, manage our customer inquiries and ensure we deliver excellence in all we do. Our Customer Service department is open from 9am to 7pm Monday to Friday and 10pm to 2pm on Saturday.
Start Date: 15th January 2018
Daily Responsibilities:
- To resolve customer issues and inquiries via phone, email and live chat
- To support colleagues and liaise with other departments
- Positively participating in company events, and in weekly team meetings
- To promote the Gaea Sciences culture
Qué ofrecemos
What we offer:
- A competitive salary
- 20 days paid holiday per year on a full-time basis (year 1) / pro-rata if part-time
- Ability to work from home for 3 out of 5 shifts
- Possibility of Part-Time or Full-Time hours
- Schedule 4-6 weeks in advance
- Huge potential for personal development within a dynamic and growing start-up
Qué es lo que pedimos
- Preferably to degree level, however personal skills are most important
- Customer Services
About You:
- Fluency in BOTH Polish and English
- An affinity for offering excellent customer service and willingness to go the extra mile
- Ability to adapt and work well under pressure in a fast-paced environment
- Ability to take ownership and solve problems
- Positive and resilient attitude
- Great teamwork skills
Solicitar
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Información extra
- Status
- Inactiva
- Estudios requeridos
- Universidad
- Localización
- Sitges
- Horas a la semana
- 1 - 32
- Tipo de contrato
- Tiempo completo, Media jornada, Trabajo estudiantes
- Salario
-
10,00€ por hora
- Responsable de
- Customer Service
- Tipo de trabajo
- Atención a clientes
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- No
- Idiomas
- Inglés, Polaco
Trabajo de atención al cliente | Servicio a clientes | Helpdesk | Tiempo completo | Media jornada | Trabajo estudiantes | Universidad
