Field Service Technician - Spain (Madrid area)

Tesla, headquartered in Palo Alto, CA, develops high-performance electric vehicles, stationary energy storage systems, and solar energy technology. The focus is to reduce the environmental impact of transportation and electric energy use by accelerating the adoption of electric vehicle, energy storage, and solar technologies. Tesla’s stationary storage and solar electricity business unit (Energy Products) is focused on increasing levels of dispatchable renewable electricity generation.  The suite of battery systems developed by Tesla also performs a variety of other high value functions for utilities, businesses, and residential customers.

Field Service Technician – Spain (Madrid area)  

Are you an experienced, dynamic, Spain-based (in the area of Madrid) Field Service Professional? Are you self-motivated and willing to travel extensively? Are you interested in working for one of the most progressive companies in the world? We are looking for experienced technicians with excellent communication skills to work on our growing Supercharger network and Tesla's Energy Products.

So, if you think you are up for the job, we invite you to upload your application now.

Responsibilities  

• Troubleshoot and repair equipment within your assigned region, and serve as “first responder” to charging station outages in your area.

• Be ready to travel for extended periods of time covering multiple locations with minimal notice.

• Perform complex and precise electro-mechanical debug, rework and repair.

• Perform tasks requiring a high level of skill and patience.

• Operate a variety of hand tools, power tools, diagnostic and measuring equipment (including DMMs and oscilloscopes).

• Take responsibility for maintaining an inventory of parts, tools and equipment.

• Organize work, procure necessary parts, plan travel, and complete accurate documentation on repair actions completed.

• Develop and follow best practices and procedures for various maintenance activities.

• Maintain high levels of communication and feedback within the Service organization; prepare daily updates of work completed, problems identified, and future timelines.

• Have flexibility to provide support outside your region and possibly outside the country as required.

• Perform other related duties as assigned.

Requirements  

• High School diploma or equivalent, Associate degree preferred. In lieu of a degree, the equivalent in experience and evidence of exceptional ability.

• Minimum of 3 years’ experience in assembly and/or repair of electro-mechanical components, including systems with medium or high voltages.

• Must be able to work from complex and detailed documentation and/or verbal and written instructions depending on situation.

• Strong computer skills. Comfort with Microsoft office and cloud-based computing programs. Ability to communicate and function well in a mobile office setting.

• Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings.

• Must have command of the English and Spanish language, both written and verbal.

• Must be reliable, have good initiative, committed, and quality focused.

• Willingness to work outdoors, on the road, at unusual hours.

• Ability to lift 75 lbs.

• Valid driver’s license and insurance required.  

Knowledge, Skills, and Abilities  

• Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment.

• Ability to follow oral and written instructions.

• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.

• Ability to perform daily record keeping and reporting.

• Ability to effectively handle multiple priorities, organize workload, and meet deadlines.

• Ability to work in a team-based environment and achieve common goals.

• Ability to maintain and perform top-level professional integrity and appearance.

Tesla is committed to hiring and developing top talent from across the world for any given discipline. Our world-class teams operate with a non-conventional product development philosophy of high inter-disciplinary collaboration, flat organizational structure, and technical contribution at all levels. You will be expected to challenge and to be challenged, to create, and to innovate. These jobs are not for everyone, you must have a genuine passion for producing a product that will fundamentally change the world's energy infrastructure. Without passion, you will find what we are trying to do too difficult. Find out more at https://www.tesla.com/careers.