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topjob

Customer Care Agent - Dutch en Madrid

Teleperformance is the worldwide leader in Customer Experience management and Contact Centre business process outsourcing. Our Company employs around 217.000 staff working in over 265 languages and dialects, across 311 contact centers in 74 countries, operating across all business sectors and all continents on behalf of major international companies.

Qué ofrecemos:

What we offer

  • Be part of a worldwide number 1 company in Businesses Processes Outsourcing
  • A stable position with comfortable working hours
  • Working environment that is modern and bright with a dynamic and multicultural atmosphere
  • Considerable investment in employees and their career development (including intensive Foundation Training Course, product, sales and personal skills development training)
  • Friendly colleagues and staff.

Lo que vas a hacer

At Teleperformance, we do business with people, for people. We want employees to be inspired, to be motived. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

We are now looking for an important position based in Madrid:

CUSTOMER CARE AGENT –DUTCH

Main responsibilities:

  • You will focus in updating the existing installed base of customers.
  • Providing a warm, friendly and personal inbound customer service to prospective customers
  • Understanding customer´s problems and recommend solutions to meet their needs
  • Ensuring customer satisfaction

Please send your CV to jealvarez@teleperformance.es


Qué es lo que pedimos

  • Highschool
  • 1
  • We hope from the candidates:

  • Native level of Dutch with a high level in English
  • High level of Spanish is a plus
  • Microsoft Office user
  • Client-focused, keen interest in customer interaction
  • Excellent listening skills
  • Team player with a great attitude and excellent set of social and communication skills

Información extra

Estudios requeridos
E.S.O, Bachillerato
Localización
Madrid
Tipo de contrato
Tiempo completo
Tipo de trabajo
Atención a clientes
Carnet de conducir
No
Vehículo
No
Carta de motivación
No
Idiomas
Inglés, Español, Holandés

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