Hebrew Customer Service Representatives for Telus International Europe

Descripción del empleo

Responsibilities include: 

• Receiving and handling inquiries and provide support in the native language through inbound calls, email or chat applications 
  
• Receiving inquiries through inbound calls, emails, chat within a busy customer service team. 
  
• Acting as the first point of contact for all Hebrew customers 
  
• Data inputting and information management. 
  
• Liaising with the team leader to resolve any customer complaints/issues. 
  
• Perform and complete team related projects with minimal supervision 
  
• Other tasks that fall under the category of customer service 

Candidate profile:

• Fluent in Hebrew and English 
  
• 1+ year experience working within a customer support environment will be a plus 
  
• Excellent knowledge of MS Office 
  
• Detail-orientated and customer-focused approach 
  
• Result focused with demonstrating consistent success through data driven reporting 
  
• A great team player with strong problem solving skills with an interest in resolving customer issues 

Benefits:

• One of the best relocation packages – accommodation for the whole period whilst working in our company, including transportation allowance. 
  
• We also provide dedicated support prior your arrival and during your whole employment period in TIE Bulgaria, including: assistance in all the administrative steps that need to be made by a foreigner coming to work in Bulgaria, social and cultural integration, (organization of cultural and leisure events for your easier adaptation), free Bulgarian language courses in the office premises. 
  
• Attractive remuneration and supportive work-life balance policies 
  
• Amazing training & career development opportunities 
  
• Flexible working time schedule 
  
• Super interesting projects – from major airlines to pets’ accessories 
  
• Activities such as; Gym & yoga, tennis, free massages & psychologist, fruit & healthy days 
  
• International environment with colleagues and clients from all over the world 

Interested? Click "apply now" and we will be touch shortly!

Información extra

Status

Inactiva

Localización

Sofia, Bulgaria

Tipo de contrato

Tiempo completo, Trabajo titulado

Tipo de trabajo

Atención a clientes

Carnet de conducir

No

Vehículo

No

Carta de motivación

Sí

Idiomas

Inglés, Hebreo