Desgraciadamente, esta vacante no está disponible

International E-Commerce Customer Service Internship en Badalona

Badalona | Provincia de Barcelona | Trabajo de marketing | Trabajo de atención al cliente | Trabajo en marketing digital | Servicio a clientes | Servicio online | Responsable de marketing | Online marketing | Prácticas | Módulo de grado superior | Universidad | Máster

Tostadora is growing to become an international marketplace for the best personalised t-shirts and on-demand printing products. Work closely with the E-Commerce team to provide excellent customer service. Be part of the team in charge of all our international operations in Spain, France, Italy, UK and US.

Descripción del empleo

Tostadora is growing to become an international marketplace for the best personalised t-shirts and on-demand printing products. With 350,000 original designs related to TV-Series, Movies, Video games and Pop-Culture along with high quality artwork, a key objective for the company is to improve our market strength in international markets.

We have ambitious plans and a vacancy has arisen for a trainee ecommerce person to assist our Ecommerce team.

We are looking for a customer-oriented individual, being able to learn fast and work autonomously. You will interact with customers, partners and also other departments of the company, so it is critical that you have good communication skills in at least 3 of these languages ITALIAN, FRENCH, SPANISH & ENGLISH.

Based at our offices near Barcelona, the ideal candidate is likely to be a recent graduate in ecommerce, administration, languages or whose studies have included some or all of these disciplines. This is a hands-on role covering everything from managing marketing campaigns to answering customer service queries and ensuring that our customers have exemplary customer service.

Training will be given in many area of ecommerce but the person we employ must have highly developed communication skills.

Work closely with the E-Commerce team to provide excellent customer service. Be part of the team in charge of all our international operations in Spain, France, Italy, UK and US.

Areas of responsibility:

  • Assist with day to day running of the site
  • Manage orders from accepting, processing and packing
  • Handling customer service inquiries from web orders
  • Manage phone calls & reply to emails
  • Manage marketing campaigns: create copy, content and images
  • Manage social media pages

  • Requirements:

  • Internship agreement with your university.
  • High level of English & Spanish, Italian, French
  • Great customer service skills required
  • Strong organisation skills
  • Strong communication and presentation skills
  • Attention to detail
  • Adaptability
  • Más información

    Estudios requeridos
    Módulo de grado superior, Universidad, Máster
    Localización
    Badalona
    Tipo de contrato
    Prácticas
    Tipo de trabajo
    Marketing / Publicidad, Atención a clientes, Marketing digital
    Carnet de conducir
    No
    Vehículo
    No
    Carta de motivación
    No
    Idiomas
    Inglés, Francés, Español, Italiano

    Desgraciadamente, esta vacante no está disponible

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    International E-Commerce Customer Service Internship en Badalona

    Tostadora is growing to become an international marketplace for the best personalised t-shirts and on-demand printing products. Work closely with t...

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