Desgraciadamente este trabajo no está activo.

Service Development Intern en Barcelona

We’re looking for someone who is capable of working independently, and who has previous experience with project managing and start-up companies.

Descripción del empleo

A successful business
is like a good cocktail. Take one ingredient away and the cocktail is spoilt
likewise in business, if one part of the business is not running correctly, the
entire business is affected. This is where you come in, we need you to be our
digital bartender and bar back. You'll play the role of the bartender by being
the beautiful face of EBS MatchStaff, constantly interacting with our clients.
You'll be our bar back by overseeing the smooth operation of our administrative
duties. You're the sugar to our mojito, without you we taste awful.

EBS MatchStaff is a
digital job platform which supplies the
ever-increasing demand for well-educated bartenders worldwide. EBS MatchStaff is primarily built
around EBS graduates; it provides them with a website where they can search for
worldwide hospitality positions, for free. EBS MatchStaff is a place where your
opinions and ideas will be valued, and where you can make a difference with your
talent.



EBS MatchStaff is looking for a creative and
talented individual, with a strong desire to pursue a career within business
administration and development. Our Service Development Intern
will work with customer service, administration and B2B sales on a day-to-day
basis. At the same time, you'll work together with our design and content teams
to ensure that we correctly digitalise our service processes. We want to create
step-by-step online guides to support our customers as much as possible.
Finally, you'll be tasked with finding the best solution for CRM, for logging
customer and potential customer interactions.

We're looking for someone who is capable of working

independently, and who has previous experience with project managing and
start-up companies. Your personality will be what carries you through this
internship because you will be directly responsible for our customer
relationships. You must be able to research our target markets and report on their
needs.

Your working hours will be

09:00-18:00 from Monday-Thursday and 09:00-17:00 on Friday. You will need to
bring your own laptop, however you will be provided with a computer screen.

Key Responsibilities:

  • Resolving customer issues in order to attract their business as effortlessly as possible
  • Building good customer relationships
  • Develop and help digitalise FAQ and help guides
  • System administration, updating tools and mechanisms used to ensure the best team performance
  • Target market analysis and sharing customer feedback with team in order to continuously enhance the customer experience
  • Personal Requirements:

  • Over 1 year of customer service experience
  • B2B sales experience, community management and outstanding communication skills are critical
  • Current student or recent graduate of an accredited university or college
  • Exceptional organisational and planning skills
  • Be proactive, a self-starter and can work well without constant supervision
  • Target driven
  • Fluent in English - other languages are a huge plus
  • Personal passion for digital marketing and usability are a huge pluses
  • What You'll Receive:

    •  A salary of 300€ per month
    •  A young and dynamic working environment in beautiful Barcelona
    •  Company paid snacks and coffee/tea
    •  Company paid events and trips
    •  Free weekly Spanish classes and training boot camp
    •  Casual dress code and an in-office music system

    Life at EBS MatchStaff:

    At EBS MatchStaff, we offer our employees a unique and energetic working environment that you won't find anywhere else! Our offices are created to provide you with a vibrant, positive and motivated setting to maximise creativity. Working as part of our international team means you will experience new cultures and may even pick up a few new phrases along the way. Joining EBS MatchStaff means you'll have the opportunity to grow both professionally and personally, have an incredible experience abroad and make money at the same time.

    Información extra

    Status
    Inactiva
    Localización
    Barcelona
    Tipo de contrato
    Trabajo estudiantes, Prácticas y Becas
    Tipo de trabajo
    Administración / Secretaria, Marketing / Publicidad, Trabajo en educacion
    Carnet de conducir
    No
    Vehículo
    No
    Carta de motivación
    Idiomas
    Inglés

    Barcelona | Trabajo de administracion | Trabajo en educación | Trabajo de marketing | Trabajo estudiantes | Prácticas y Becas