Back Office Assistant en Madrid

Descripción del empleo

Who will you be working for?

Our partner is a car rental company that offers monthly rental car all-inclusive subscriptions for short, medium, or long term. In only 2 minutes, you can get your subscription online with no credit, contribution, or financing, just a simple monthly payment that includes everything!

Their core mission: provide a car rental service in the most agile and flexible way

What is this job about?

As Back Office Assistant you will help in the growth and development of the company by performing administrative activities related to the sales process.

On a daily basis, you will contact clients, manage documentation, and solve any problem that might arise.

Your Challenges

• Follow-up on customers contacted by your colleagues until the conclusion of the subscription contract
• Solve problems, claims and complaints promptly
• Assist your colleagues from the sales team to achieve their objectives
• Maintain regular contact with customers via email and phone to complete the sales process
• Perform various administrative tasks as required
• Manage subscriptions contracts and send them to customers
• Gather documentation requested by the risk team

Who is this job made for?

1. For young graduates dreaming about living and working in Madrid, Spain
2. For people who were working in an administrative position but would like to take a new challenge

What do you need to apply?

• Language skills: advanced level in Dutch (C1) and Upper-intermediate level in Spanish (B2)
• At least 6 months of experience in an administrative role
• You’re not afraid of picking up the phone
• Ability to manage and send contracts
• Good time management and organizational skills
• You’re passionate about the automotive industry

Working Mindset

• You are organized and rigorous
• Dynamic team player
• Great listener and communicator
• Empathetic & positive attitude
• Goal-oriented

Extra points:

If on top of this all, you speak French fluently (minimum B2 level)... you're the perfect candidate.

What you get in return

• Paid training done within working hours
• Be part of an international, dynamic team of young professionals.
• Discounts on our fleet, available for weekend or long-term needs
• Free private health insurance after the first year
• Free Friday on your birthday week
• Flexible dress code: Leave your suit behind and get comfortable!
• A dog friendly company
• Team buildings and special events
• Equal opportunities for everyone

Important: This position is based in Madrid, Spain. You will need to be in possession of an EU VISA/Spanish working permit for this position.

Are you ready to push your career? It's time to apply! Or tell a friend about this position :).

Información extra

Status

Inactiva

Estudios requeridos

Otros

Localización

Madrid

Horas a la semana

8 - 40

Tipo de contrato

Tiempo completo

Tipo de trabajo

Marketing / Publicidad

Carnet de conducir

No

Vehículo

No

Carta de motivación

No

Idiomas

Español