At HP Indigo, our vision is to create technology that makes life better for everyone, everywhere – every person, every organization, and every community around the globe. This motivates us – inspires us – to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze.
We are transforming one of the largest industrial markets in the world – print – by digitizing it.
HP Indigo’s business is multi-faceted spanning industrial hardware sales, supplies annuities, maintenance & services and integrated partner solutions. The business is inherently global, with 8000 presses at more than 5000 customer sites across 126 countries, making Indigo one of Israel’s top exporters.
Reporting to the Regional Business Manager, , this role is responsible and accountable for the Supplies business for the region with specific focus as first layer for Indigo deal approvals, supplies cost control and efficiencies to maximize gross margin in the assigned EMEA Sub-Region, by helping customers and channel partners to manage their supplies inventory and improving constantly supplies lifespan. The role becomes the trusted advisor for EMEA Supplies Business Manager and country management on achieving supplies profitability targets in the assigned territories. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to less experience peers as well as Operations and Collections teams. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving growth objectives. Develops strategy for install base page growth in the assigned countries.
Responsible for Supplies P&L in the region, ensuring the right pricing is offered to the customer as well as monitoring & controlling temporal addendum outcome and timelines
Manages customers and channel partners regarding supplies inventory management & they adhere to their assigned budget avoiding over shipments to ensure the region achieves supplies ESC margin and CPI targets per platform, including AIR program, OMT targets, Supplies Returns, Take Back Programs, Consigned inventory, Black market, Credit limit reviews.
Leads projects to implement best practices with customers and channel partners and drives them towards higher supplies lifespan
Full ownership of Ink product management within the region, transferring knowledge to whole region organization as well as ensuring special inks value proposition is maximized
Works closely with District Managers to ensure Supplies are place well in the value proposition and with a best in class attach rate
Supplies NPI communication to all internal stakeholders (Sales, Services, etc.) and manage the rollover to the Installed Base.
KPIs:
Deliver on business & financial objectives set for the specific territory on Supplies Revenue, ESC Margin & Gross Margin
Customer supplies inventory level
Customer lifespan
% of Install Base Transformation on aged presses
Education (degree) and professional experience required:
Academic degree - Industrial Engineering or Business Administration
10 years of experience as PMO or project manager (using Lean/agile methodologies – would be considered an advantage)
Market understanding and knowledge of customer applications
Strong operational skills
Strong teamwork, personal interaction and communication skills
Good to have: Financial know-how
Other Requirements:
Fluent English, Italian and Spanish
Ability to analyze, model and interpret data
Personal skills and qualities:
Excellent End to End process thinking with ability to analyze situations, identify existing or potential problems and recommend solutions
Strong interpersonal relations and resistance management capabilities
Ability to adapt quickly in a highly changing environment
Problem-solving skills with a logical approach
Team player and people oriented
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