Owns customer governance structure for Sales Ops related activities
Responsible for regular reports for in charge customers
Responsible for customer requests execution and day-to-day account activities in order to maintain and enhance customer relationships, provides input and manages action plans for department responsibilities
Engages with customer through face to face and/or remotely to support QTO process related requests
Works with billing and accounts receivable teams to resolve invoice quires, credit notes and customer non-payment issues. Responsible for resolving and responding to customer’s billing/invoice inquires
Responsible for commercial inventory management
Responsible for preparing and supporting customer for Online Quote Tool (OQT) usage (customer engagement – trainings – support – compliance)
Coordinates contract renewal, repricing and project preparation activities
Aligns with account manager, engagement manager and/or bid manager(s) to decide Go/no-go with Bid proposal in these parts that related to Sales Ops
about you
About you
Fluent English and Spanish
Precision and attention for details
Excellent knowledge of Microsoft Office (especially Excel)
Regístrate con nosotros para poder acceder a las ofertas de empleo que más te interesen. Una vez creada tu cuenta podrás solicitar los empleos y editar tu perfil.