topjob

Account Associate en Madrid

Orange

Descripción del empleo

about the role

About the role

  • Owns customer governance structure for Sales Ops related activities
  • Responsible for regular reports for in charge customers
  • Responsible for customer requests execution and day-to-day account activities in order to maintain and enhance customer relationships, provides input and manages action plans for department responsibilities
  • Engages with customer through face to face and/or remotely to support QTO process related requests
  • Works with billing and accounts receivable teams to resolve invoice quires, credit notes and customer non-payment issues. Responsible for resolving and responding to customer’s billing/invoice inquires
  • Responsible for commercial inventory management
  • Responsible for preparing and supporting customer for Online Quote Tool (OQT) usage (customer engagement – trainings – support – compliance)
  • Coordinates contract renewal, repricing and project preparation activities
  • Aligns with account manager, engagement manager and/or bid manager(s) to decide Go/no-go with Bid proposal in these parts that related to Sales Ops

  • about you

    About you

  • Fluent English and Spanish
  • Precision and attention for details
  • Excellent knowledge of Microsoft Office (especially Excel)
  • Good communication skills
  • Self-organized to respect the given deadlines
  • Enthusiasm and willing to learn
  • Problem solving approach

  • department

    Sales & Marketing Europe

    contract

    Temporary

    Información extra

    Status
    Activa
    Estudios requeridos
    Otros
    Localización
    Madrid
    Horas a la semana
    8 - 40
    Tipo de contrato
    Tiempo completo
    Publicado el
    06-04-2021
    Tipo de trabajo
    Marketing / Publicidad
    Carnet de conducir
    No
    Vehículo
    No
    Carta de motivación
    No
    Idiomas
    Inglés

    Topjob | Madrid | Trabajo de marketing | Tiempo completo | Otros

    Solicita ya

    Compartir esta oferta