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3D Printing Customer Asssurance Internship en Sant Cugat del Vallès

Descripción del empleo

HP is changing the way people understand 3Dprinting. HP launched few years ago a unique technology and business model to disrupt the market and open a new world in the 3D printing industry from product development to manufacturing. The Fourth Industrial Revolution is one of the most transformative forces in our lifetime – join HP and be a part of it.

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone.  And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level, in every function - is encouraged to have ideas, to express them and to share them.  We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company.

Key responsibilities:

  • Main purpose of the position is to continuously improve the way we provide support to our 3D Printing customers: by increasing the customer satisfaction and at the same time reducing our running costs.
  • The position requires the ability to draw conclusions and identify improvement areas and projects, and also to track the real impact of the actions already triggered.
  • Job implies working with different data sources, so that wide experience with Excel is a must (pivot tables, formulas, macros…). PowerBI, and SQL are also valuable for the position as well as PowerPoint to communicate and socialize the learnings and the improvement proposals.
  • Understand technical requirements coming from internal engineering community, and from the regional sales and support teams as well.

Requirements:

  • Enrolled in University in bachelor’s or master’s degree in Computer Science, Information Systems, or similar Engineering subject area.
  • C++/SQL programming skills.
  • Advanced Excel, and knowledge about Visual Basic macro programming.
  • Strong analytical and problem-solving skills.
  • Demonstrated ability to work with a distributed team.
  • Solid written and verbal English communication skills.
  • Looking for Challenges

At HP Sant Cugat (Barcelona), we have an impressive 2300+ employees, made up of 60+ different nationalities. We host 12 businesses and are the worldwide HQ of the 3D Printing and the Large Format​ Printing businesses and the EMEA HQ for the Graphics Solutions Business. We also have the largest HP R&D Lab outside of the US and a fantastic Demo center.

What we offer

  • Internship agreement between university, company, student
  • Flexible schedule for part time (4h/day) or full time (8h/day) for a 6 to12 months agreement (the minimum period agreement is 6 months both in Madrid and Barcelona)
  • A Young employee Network (YEN) which host fun events on a regular basis; such as “beer bust” Fridays at different venues including the beach in the summertime.
  • We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy and general health
  • Free daily printing Happy hour – from photographs, to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models

Información extra

Status
Inactiva
Localización
Sant Cugat del Vallès
Tipo de trabajo
Ingeniería
Carnet de conducir
No
Vehículo
No
Carta de motivación
No