This is Us.
A team of more than one thousand people sharing an idea: doing our bit in helping our clients create a better future for themselves, providing them with the tools they need to get where they want to go.
In today’s world, we know this happens because we are a fully online bank. We were born out of that idea and 20 years on, technology, simplicity and transparency continue to be the ingredients of the recipe that leaves the best taste in our mouths: being more than just a bank, someone useful in the lives of the millions of clients who have chosen us.
The way we do things also mirrors our eagerness to innovate. We are proud to be one of the very first banks to work with agile methodologies. It doesn’t ring a bell yet? No worries, we will be delighted to tell you all about it. You will find it’s one of those things you’ll want to repeat over and over.
And although we are based in Spain, we like to cross borders. We are lucky to work with international teams every day across 44 countries, composed of women and men as equal as they are diverse. Because here you are completely free to be who you want to be, love whomever you choose, and even go for pineapple as your pizza topping.
Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!
Your role and work environment:
As Assurance Expert Lead you are part of the Country Migration and Deployment CoE and is a multi-country facing role. You are responsible for inception, tracking and progress of all testing activities performed across Maggie countries in scope. As an Assurance Expert, you are expected to be focusing fully on one country or one Tribe to support the migration of the country to the target platform.
The remaining time you spend on building up expertise within your expert team and develop your team´s craftmanship. You are responsible for defining the Test Strategy Framework together with other experts in the CoE. Together with the test chapter leads in the country of focus, you should develop the detailed test plan. Responsible for test design, test execution management and reporting in the Maggie countries. Responsible for contributing and collaborating with the Process Expert Team for Target Operating Model. Responsible for building the craftsmanship of Test chapters and QA engineers and general day to day managing of the automation. Also, to manage any 3rd party or contracting testing resource. Should act as a demand manager for testing resources across Maggie countries in scope
Your key responsibilities:
As an Assurance Expert Lead in Maggie you:
- Lead a top-notch quality assurance team within the CoE Country Migration and Deployment
- Define, drive, implement and project manage specific improvements in quality assurance, taking account of both customer and internal view
- Identify and analyze key gaps related to quality assurance and drive an improvement roadmap within team and ensure closure of gaps facilitating the tribes to execute where required.
- Set up tracking and monitoring to enable efficient delivery of these improvements
- Ensure buy-in for changes and improvements across different stakeholders and countries
- Effective communication of value of deployment migration and assurance within Maggie and external stakeholders, including countries
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Execute Maggie Transformation Plan in functional testing & nonfunctional testing to ensure local readiness
- Execute Testing plan
- Manage risks and resolves issues that affect release scope, schedule and quality
- Coordinate content and effort required for defects in acceptance
- Support the Tribe/Country of your focus to achieve the excellence in assurance and to enable the migration to target platform including all pre-requisites in terms of assurance
- Build, streamline and maintain a top-notch automated test framework for Maggie using the country teams that across countries and pillars in scope
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Liaise with Maggie Tribe leads, CoE Leads, product owners, and developers to identify and assess new development or configuration tasks with the functions and objects affecting them.
- Interfaces with all areas affected by changes in Tribes across countries in scope.
- Monitors the project SW release from initiation through to delivery ensuring full interaction with customer on all matters providing status reports as necessary during tests.
- Escalate test and/or release contention issues to Portfolio Management CoE
- Deliver and maintain internal "Best Practice" for software release and test management processes.
- Mentoring and training of internal testing resources.
- Organising testing phases of different projects in conjunction with the country test chapters
- Organising, recruiting extra resource when required.
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Support Maggie IT Teams to ensure the integrity and availability of Test and Production environments using the testing function
- Maintain inventory both in terms of adding new applications and functions where the changes have to be transported to production.
- Ensure that test environments are maintained and remain "Fit for purpose" for the programme of project deliverables.
- Oversees/coordinates all aspects of the test environmental requirements.
- Plans, conducts and directs the release and test environment analysis.
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Ensure coordination of all partners, vendors, test teams, internal users and delivery teams on each deployment Maintain strong relationship with Maggie Tribes relating to software release and change to ensure smooth transition.
- Work with Organization Transformation team to understand impacts in final users;
- Liaising with IT Chapter Leads, Architects and Local CIO and IT Area Leads to ensure that key members of the delivery team and stakeholders are adequately informed of the deployments;
- Liaising with and managing expectations of the technical integration team and country IT Lead
- Ensuring correct deployment reporting is carried out according to communication guidelines and metrics captured;
- Strengthen the “One Agile Way of Working” while safeguarding the Orange Code.
- Stimulate interaction between people, CoE’s, squads and chapters (within and outside your own CoE).
- Create and maintain the new cross-cultural collaboration by creating awareness and understanding, leveraging on diversity and by communicating effectively.
We are looking for:
A role model of our Orange Code culture displaying the following behaviours:
- Ability to display style flexibility to teams and adapt plan, approach and behavior to the different needs and situations.
- Strong organizational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an organization.
- Ability to take responsibility, steer strategy implementation based on facts and data; managerial courage to question and make decisions.
- Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
- Ability to empower teams to act autonomously, think out of the box and hold them accountable.
- Strong stakeholder management skills
- Ability to simplify complexity and drive operational excellence.
- Ability to support yourself and other team members in development.
- Ability to work as a coach, e.g. act as a coach for senior management or board members
- Strong resilience; ability to navigate through ambiguity.
- Ability to have impact through inspiring and energetic leadership that leads teams through change.
Proven track record and technical skills:
- University degree preferably in Engineering or Computer Science
- Masters in Business is a plus
- 10-15 years’ professional experience at management level focussed on testing and assurance related activities in banking domain
- Proven experience in strategic migration or transformation projects with high impact.
- Proven experience ( 5 – 15 years) in automation testing with hands on expertise
- Ability to clearly and effectively communicate ideas and solutions to stakeholders
- Excellent oral and written English skills.
- Ability to work on an international level.
- Experience of Core Banking Application Testing and Automation
- Experience in implementation of Test Management Tools, Defect Management Tools, Requirement Gathering Tools, Agile Project Management Processes and Test Automation Tools
- Thorough knowledge and understanding of SDLC.
- Good understanding of at least 1 Core Banking Application / Solution.
- Good technical knowledge and experience of server and data storage environments.
- Strong organization, multi-tasking and time management skills.
- Good understanding of the requirements analysis, definition and specification process.
- Domain alignment (Banking) will be a plus
- Experience in IT networking
- HP QTP , Selenium or similar test automation tools
- Open source tools
- Oracle data base or simile data bases like My SQL
- MS Project or relevant Project Planning tools
- Jira and Service Now administration
What do we offer?
Flexible schedule.
What goes on at ING matters much to us.
But we know that the most important things are outside the office.
Free meals.
So that thinking about what to have for lunch doesn’t take up your time or your cravings.
Life and health insurance.
For you and all your family (spouse/partner and children).
Free company shuttle.
We take you from Madrid city center to our offices at Las Rozas (and back!)
Banking benefits.
Special loan or mortgage terms after 6 months working at the bank.
And benefit from our pension plan after 2 years with us.
More health, more sports.
Runners club with your own trainer
Clinics with professional, world-class athletes
Physiotherapy service on site
