Telcommunications Sales Operations Specialist en Madrid

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.
The AWS Telecom organization was recently created to better serve our customers and to accelerate AWS adoption across the global telecom industry vertical, including the Communication Service Providers (CSPs) and the ecosystem of telecom-focused technology suppliers (Industry SW Vendors: ISVs). Within this organization the Sales Strategy & Operations (SSO) team is responsible for supporting the Leadership, Management, and the field in achieving our organizational objectives, delivering customer outcomes, and driving continuous improvements in field productivity.
We are seeking for an experienced Sales, Strategy and Operations Leader to partner with the Telecom SSO leader to define, land and execute against our strategic priorities for the Telecommunications business in North America. This role is the "COO of Sales" responsible for everything from defining local market strategies and programs to the day to day execution of the business.
The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program management and has a deep analytic background to assist the AWS Telecom Sales teams in meeting their business objectives.
The candidate must be willing to “roll up their sleeves” be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade offs, and balance business dynamics, despite constraints. The Telecom SSO lead will thrive in a fast-paced environment, will be able to manage through ambiguity and complexity, and constantly seek ways to invent and simplify business processes. Maturity, strong judgment, and the ability to influence are all essential to success in this role.
This position will work with several stakeholders supporting the extended AWS Telecom Sales organization including Business Development, Marketing, Professional Services, Enterprise Support, Training and Certification and the Partner team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.

Key Responsibilities include, but are not limited to:
· Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
· Define team and individual goals and objectives to support the overarching organizational mission and strategy.
· Manage the monthly cadenced business reporting for the business segment.
· Lead compensation, quota and headcount planning.
· Assist Sales Managers in all aspects of evaluating their teams’ performance and ensure accurate and timely sales commission calculations and payments.
· Develop high-trust relationships and processes with sales, support, partner, finance, HR, sales operations, and other stakeholders to identify and address insight requirements.
· Identify reporting issues, gaps in processes and drive timely resolution.
· Prepare ad hoc analysis & participate and or lead projects as needed.
· Invent new ways to define and measure business effectiveness and organizational productivity.

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· Minimum 7 years of leading a divisional Sales Operations function or similar responsibilities supporting a mid-to-large scale multi-geographical hi-tech Sales Organization
· Experience in multiple organizational functions such as compensation, forecasting, organizational development, etc.
· Demonstrated ability to define, refine and implement sales processes, procedures and policies
· Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
· Financial, analytical and effective written and oral communication skills.
· Expertise in Microsoft Office Suite, SQL, a Sales CRM (Salesforce preferred) with advanced Excel skills.
· Cross group collaboration skills.
· Bachelor’s degree in a quantitative field

· +2 years experience in the Telecommunications industry
· Excellent written and verbal communication skills, with a track record of presenting to senior management.
· Exhibits sound business judgment, a proven ability to influence others, strong analytical skills with demonstrated ability of taking ownership, leading data-driven analyses and influencing results.
· Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.
· Highly organized, have multi-tasking skills and efficient in ambiguous situations.
· MBA or an other relevant advanced degree.

Amazon is an Equal Opportunity Employer – Women / Minority / Disability / Veteran / Gender Identity / Sexual Orientation / Age.