Business Analyst - ATS Carrier Operations Management en Barcelona

Business Analyst - ATS Carrier Operations Management

At Amazon we believe that every day is still day one. A day to take the first step and a day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life and your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.


We are looking for exceptionally talented a Business Analyst
to join our team!

As an integral part of the Amazon Transportation Services (ATS) team, the Business Analyst will work to improve carrier performance for a specific geographical market. The ATS team works with Amazon’s FCs, Sort Centers, Delivery Stations, Supply Chain, Customer Service, Retail and Finance teams and externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions. As a key team member you are executing the requests for data and think ahead which additional datapoints/metrics could help to understand and improve operational performance.

As a Business Analyst, your key responsibilities will include:
· Generating/extracting data from our BI databases to support dive deep activities
· Checking and analysing carrier performance driven data
· Prioritizing, optimizing and delivering timely updates for metrics
· Automating reports and tools
· Graphically expressing data to allow easy access and understanding for a broad range of people
· You are an integral part of the Carrier Operations Management projects to deliver measurable impact
· Improving data sharing between ATS, AMZL across regions

To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team. Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business and technical).

· A degree in Business, Economics, Logistics, Mathematics or similar field
· +3 years’ work experience in an operational environment with proven ability to thoroughly understand processes, identify improvement opportunities, and drive change
· Experience in data driven process/error analysis
· Distinctive analytical and mathematical competence
· You are not only a data mining person, but are also able to explain data in line with process flow to other people/project managers
· You have good communication skills
· You have deep knowledge of how to read, change and write SQL code to extract information from various databases
· You are familiar with workbook automation via VBA in Excel
· You place a high value on the accuracy of your work, and diligently ensure the quality of your data
· Fluent in English

· A Master degree in Business, Economics, Logistics, Mathematics or similar field
· Strong analytical background; comfortable in ambiguous situations
· Performance Management experience
· Knowledge of Lean/Six Sigma tool set
· Project work experience
· Advanced Excel and SQL skills
· Minitab/Jump/Tableau/SQL Workbench
· Fluent in English and one European language: Spanish, French, Italian