Lodging Market Intern en Barcelona

This role is the baseline of the Account Management team, whose mission is to ensure that eDreams ODIGEO customers always find the most suitable hotel for their dream trip in current and future key destinations.

As Lodging Market Intern, you will be responsible for the improvement of our partners’ availability and supply in order to support the company in meeting the demands of customers on ODIGEO websites (eDreams, GO Voyages, Opodo, Travellink and liligo) as well as our revenue and strategic goals.

The main responsibilities of the Lodging Market Intern will be to work closely with hotel partners to:

• Meet assigned targets for profitable sales volume and strategic objectives;
• Assist on establishing productive, professional relationships with key personnel in assigned area accounts by delivering superior consulting services and capturing marketing and sales opportunities;
• Coordinate the involvement of hotel personnel and management resources in order to meet account performance objectives and customers’ expectations;
• Assist on optimizing content, rates and availability competitiveness on ODIGEO site to maximize customer conversion; Secure additional inventory over high demand periods to satisfy customers’ needs;
• Secure promotional offers to support the brands’ merchandising and marketing efforts; Educate hotel partners on the self-service features available on our Extranet;
• Execute effectively based on KPI metrics (targets, goals and/or strategic objectives);
• Assist on developing sound recommendations/action plans based on insights from data analysis to optimize key establishments’ performance in the marketplace;
• Ensure fluent communication with key partners via email, phone and/or webinar.

Required Skills & Experience: 

• Some experience in a commercial/sales role;
• Excellent written and oral communication skills in English and Spanish, any other language would be a plus
• Strong interpersonal skills: Team player, empathetic and relationship builder.
• Action-oriented, results-focused and metrics-driven;
• Good attention to detail, organizational and time management skills;
• Proven follow-up/persistence when facing challenging situations;
• Ability to generate ideas and multi-task effectively;
• Yield and revenue management knowledge and analytical skills;
• Good motivational skills and appetite for learning;
• IT skills: Google collaborative tools.