Country Deployment Expert Lead (Model Bank) en Madrid

Rubik's Cube, a 3-D combination puzzle, was invented in 1974 by Hungarian sculptor and professor of architecture Ernő Rubik. Erno realized that if each of the blocks revolved around a rounded center, they could move freely, without breaking or losing the cube shape.

Model Bank was born with that same spirit of adaptability. The Model Bank transformation programme will unite ING Retail businesses in four Challenger countries – Spain, Italy, France, and the Czech Republic– onto one advanced digital platform serving more than six million customers: this is what we call the Rubik platform.

We rely on new technologies extracting the greatest functionality from each of them, with Agile Methodology, in an international environment where the official language is English, and where there is only room for colleagues who are as good at working with people as with machines.

There are 43,252,003,274,489,856,000 possible positions in the Rubik's cube, but only by choosing the right ones in each moment leads you to the desired solution of the puzzle.

We look for people who are passionate about algorithms and technological challenges to help us push the squares of our cube and discover optimal movements that we could never even have imagined. We know that you could take off all the stickers and put them back, making it look like it's finished... but we don’t do things like this. We want people concerned about clean code, scalability, code testing... and lazy, very lazy, who want to automate everything to never have to do it again ;)

If you like what you’ve read so far, go warm up your hands as we tell you more!

Your role and work environment:

As Country Deployment Expert Lead you provide expertise on need to know basis in order to help deliver complex business demand by Squads and Tribes. You help Expert team members to become successful in their professional career by coaching them on their craftmanship. Further you work yourself in the delivery organization as Expert member on the area of expertise. Where needed you help by assigning professionals with strong analytical capabilities towards the right demand within Tribes/Squads for specific temporally expertise.

As Expert Lead, reporting to Country Deployment and Migration Assurance CoE Lead, you share the collective responsibility to improve ING’s performance and identify opportunities to better serve both our colleagues as our customers across countries. You are also individually accountable to create and guide the culture within your expert team towards Model Bank purpose, through the leverage of relevant expertise and collaboration with the Tribes and Squads of Model Bank and the locations of Model Bank. You have an eye on the long-term perspective on how the expert team should move to the Delivery organization where you continuously develop craftsmanship (through training, coaching, standards etc.) This is done within your Expert team but mainly by bringing this knowledge to the Tribes and Squads with the purpose to make them more end to end.

Your key responsibilities:

As a Country Deployment Expert Lead in MB you:

Adhere to a top-notch transformation team that manages transformation across countries especially the circles, support functions and cross-country tribes in scope

Manage risks and resolves issues that affect release scope, schedule and quality.

Conduct Transformation Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.

Conduct people readiness review for the craftsmanship for the Expert Team members and possible members in country.

Keep stakeholders and MB Teams per tribe engaged, ware of the changes and local business impacts.

Manage relationships and coordinate work between different teams at different locations.

Lead in diagnosing problems in the change and planning and provide solutions by.

Designing and implementing Impact Analysis based on Process Framework

Designing and implementing Impact the training strategy for trainers in the countries.

Designing and implementing Model Office across operations, retail, kiosks, during the MOT phase.

Ensuring the operational readiness in the countries by supporting various streams and departments.

Participating in the cut over with key focus on people readiness in circles and support functions.

Identify any gaps in country deployment and owning the action plan facilitating the tribes to execute where required.

Apply Model Bank Transformation approach seamlessly and well-integrated with the Local plans.

Ensure coordination & engagement of all partners, vendors, test teams, internal users and delivery teams on each deployment.

Ensuring correct deployment reporting is carried out according to communication guidelines and metrics captured.

Strengthen the “One Agile Way of Working” while safeguarding the Orange Code.

Stimulate interaction between people, CoE’s, squads and chapters (within and outside your own CoE).

Create and maintain the new cross-cultural collaboration by creating awareness and understanding, leveraging on diversity and by communicating effectively.

Effectively manage the transition of your employees and squads within your team.

Support the development and craftsmanship of your team.

 We are looking for:

A leader of our Orange Code culture displaying the following behaviours:

Ability to display style flexibility to teams and adapt plan, approach and behavior to the different needs and situations.

Strong organizational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an organization.

Ability to take responsibility, steer strategy implementation based on facts and data; managerial courage to question and make decisions.

Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.

Ability to empower teams to act autonomously, think out of the box and hold them accountable.

Ability to simplify complexity and drive operational excellence.

Ability to support yourself and other team members in development.

Ability to work as a coach, e.g. act as a coach for senior management or board members.

Strong resilience; ability to navigate through ambiguity.

Ability to have impact through inspiring and energetic leadership that leads teams through change.

Proven track record and technical skills:

University degree.

5–10 years’ professional experience at management level, experience/affinity within the Coaching area (Agile and PACE) is a plus.

Proven experience in strategic projects with high impact.

Strong communication skills.

Ability to clearly and effectively communicate ideas and solutions to stakeholders.

Managerial experience within an agile organization, and inspiration to continuing working in this matter.

Excellent oral and written English skills.

Ability to work on an international level.

Your work environment:

You will be working in the Model Bank team. The work location is Las Rozas, on the outskirts of Madrid although, it will change to Calle Vía de los Poblados, 1, 28033 (Madrid) during 2020.

You will work in close connection with an international network of colleagues and leaders in the Model Bank countries.

You will help us solve our puzzle… So, what do we offer you?

Restaurant card – We think it’s better with a full stomach.

Medical and dental insurance for you, your partner and children – We take care of you.

Life insurance.

Corporate bus – From Moncloa and Pinar de Las Rozas.

After six months: access to employee conditions in banking products.

After two years: a pension plan.

Gympass Program – We pay part of the gym fee for you.