Desgraciadamente este trabajo no está activo.

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Multilingual Customer Service for Mercedes in Maastricht - Italian and English required

The Mercedes-Benz Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective Mercedes-Benz and smart customers. Our Customer Service departments answer customer enquiries and complaints, while the Service24h department organizes roadside assistance for customers. Services related to customer mobility are available 24 hours a day, 365 days a year.

Descripción del empleo

Responsibilities :

  • Handling incoming calls
  • You are responsible for after-sales service issues
  • Ensuring that customer concerns and inquiries are dealt with adequately
  • Manage our services to customers and transfer product knowledge
Who are we looking for?


  • Higher vocational education
  • Fluent in Spanish, Italian and English
  • Good communication skills
  • Excellent grammar and writing skills in native languages
  • Good computer skills
  • Customer care experience
  • Strong focus on customer satisfaction
  • Team player
  • Adding cultural and qualitative value to service
  • Strong focus on customer satisfaction
  • Ability to prioritize, analyze, plan and coordinate with high volumes
What are we offering you?


  • Work in a growing international company
  • Working within a young, ambitious, professional and dynamic environment
  • Collective health insurance at discounted rates
  • Self-development opportunities
  • Result-oriented bonus (variable payment)
  • Pension plan are just some of the secondary benefits of working with us
  • Salary: 1720.25€/month bruto
  • The opportunity to grow and progress within the company

If you are interested by this position to work for Mercedes in customer's service. Click now on "SOLICITA DIRECTAMENTE" and send us your CV and Cover Letter in English.

Información extra

Status
Inactiva
Localización
Holanda
Tipo de contrato
Tiempo completo, Trabajo titulado
Tipo de trabajo
Servicios Consultoría IT, Atención a clientes
Carnet de conducir
No
Vehículo
No
Carta de motivación
No
Idiomas
Español

Topjob | Nacional | Trabajo de atención al cliente | Trabajo consultoría | Tiempo completo | Trabajo titulado