Descripción del empleo
Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
- Attracts potential customers by answering product and service questions
- Identify and resolve customer issues
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; billing correction or adjustment; following up to ensure resolution.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Qualifications:
- Problem solver mind
- Strong customer service orientation
- Technical knowledge or technical aptitude
- Ability to work autonomously and manage multiple tasks simultaneously
- Ability to build strong relationships with internal teams
- Excellent tactical execution skills and attention to detail
- Excellent verbal and written communication skills
- Good Knowledge of the Spanish and English language and Portuguese, Italian or German
The offer is about a 6 month contact (1100€/month) as training period, with the goal of hiring the candidate afterwards.
Availability requested by November/December.
Other languages will be a plus.
Información extra
- Status
- Inactiva
- Localización
- Ajaccio
- Tipo de contrato
- Trabajo titulado, Prácticas y Becas
- Tipo de trabajo
- Marketing / Publicidad, Marketing digital
- Carnet de conducir
- No
- Vehículo
- No
- Carta de motivación
- Sí
- Idiomas
- Inglés, Alemán, Francés, Español, Portugués
